BOP Account Status Check by Tracking ID and CNIC, Plus Bank of Punjab Remittance and IBAN Tools

You can check a Bank of Punjab account status on BOP's Account Status Tracker at bop.com.pk/AccountStatus. Enter your Tracking ID and your CNIC number. If you do not have a Tracking ID, call BOP on 111-267-200 with your CNIC and ask for the status.

You applied for a BOP account, perhaps for a Punjab government scheme payment, and the branch said "it will be opened in a few days". Then nothing. BOP has a public tracker for exactly that wait. We opened BOP's Account Status Tracker, its Home Remittance Tracker, its IBAN calculator and its contact and complaints pages on 24 October 2026. Here is what each one asks for and where to go when the tracker does not help.

BOP's account status tracker needs two things: Tracking ID and CNIC

The Bank of Punjab's Account Status Tracker asks for two fields only: a Tracking ID number and a CNIC number. It sits on bop.com.pk under the Account Status link in the main menu. There is no login, so you can check from any phone browser.

1. Open bop.com.pk and tap Account Status in the menu, or go straight to bop.com.pk/AccountStatus.
2. Type your Tracking ID in the first box.
3. Type your 13-digit CNIC number in the second box.
4. Submit and read the status shown.
5. Write down or screenshot the result with the date, in case you need to complain later.

BOP's page does not explain where the Tracking ID comes from. If you applied and never received one, check the SMS messages and papers from your application. If you still cannot find it, the helpline and the branch can look up the application by CNIC.

BOP's online tools cover account status, remittances and IBAN

Besides the account tracker, BOP's site has a Home Remittance Tracker that takes a PIN or reference number, and an IBAN calculator that takes your branch code and account number. An IBAN validator checks an IBAN before you pay it.

Your IBAN is also printed on your statement, and checking your IBAN number works the same way at most Pakistani banks. For a remittance, the PIN or reference number comes from the sender's money transfer receipt, so ask the sender to send you a photo of it.

Call 111-267-200 when the tracker shows nothing

If the tracker returns no result or a status you do not understand, call BOP's UAN 111-267-200. BOP's contact page also lists the BOP Helpline as (042) 111-267-200 and (021) 111-267-200. For government scheme accounts there is a separate Government Initiatives Helpline.

Have your CNIC, the branch where you applied and the application date ready. If the account was meant to receive a Punjab government payment, say so on the call, and use the Government Initiatives Helpline if the first line cannot help. Punjab housing loans under the Apni Chhat Apna Ghar scheme also run through BOP.

BOP branches deal with the public 9 am to 5 pm, with a Friday break

BOP's business hours page says branches serve the public from 9:00 am to 5:00 pm Monday to Friday, with a Friday break from 1:00 pm to 2:30 pm. Only listed Saturday branches open on Saturday, from 10:00 am to 2:00 pm.

Avoid arriving at 1:15 pm on a Friday. If your query needs the branch that opened the account, call first to check it is open. BOP's page also lists branches designated for wheat procurement that open on Saturdays during wheat season. Banking hours at other banks follow a similar pattern, set out in bank timings in Pakistan for 2026.

Unresolved BOP complaints go to the Banking Mohtasib

BOP takes complaints through its e-complaint form, the UAN 111-267-200, any branch, and by post to its Service Quality Department in Lahore. If a complaint stays unresolved, BOP's own page points you to the Banking Mohtasib Pakistan.

The e-complaint form on bop.com.pk asks whether you are a BOP account holder or a walk-in customer, the product, branch, CNIC, account number, city and a description. BOP says its procedure covers disputes over ATMs, electronic transfers, mobile and internet banking, statements and fraud claims.

The Banking Mohtasib can be reached at info@bankingmohtasib.gov.pk or (+92 21) 99217334-38, and through its online complaint form. A complaint can also go to the State Bank on its Sunwai complaint portal. Keep your complaint reference number from BOP before you escalate.

A safety note. BOP's tracker never needs your PIN, password or OTP. If someone on WhatsApp offers to "speed up" your account opening for a fee or asks for a code, it is a scam.

Common questions

How can I check my BOP account status online?

Open bop.com.pk/AccountStatus, enter your Tracking ID and CNIC number, and submit. The tracker shows the status of your account application.

What if I do not have a BOP Tracking ID?

Call BOP's UAN 111-267-200 or visit the branch where you applied, with your CNIC. BOP's page does not explain where the Tracking ID is issued.

How do I track a remittance sent to BOP?

Use the Home Remittance Tracker on bop.com.pk and enter the PIN or reference number from the sender's transfer receipt.

What is the BOP helpline number?

The BOP UAN is 111-267-200. BOP also lists (042) 111-267-200 and (021) 111-267-200, and (042) 111-333-267 for government initiatives.

Is Bank of Punjab open on Saturday?

Only branches on BOP's Saturday list open, from 10:00 am to 2:00 pm without a break.

Where do I complain if BOP does not solve my problem?

BOP's complaints page points to the Banking Mohtasib Pakistan for unresolved complaints. You can also use the State Bank's Sunwai portal.

How we verified this

What we checked, where we read it, and what we could not confirm.

We opened BOP's Account Status Tracker, its Home Remittance Tracker, IBAN calculator, business hours page, contact page and complaints page on 24 October 2026. The fields, numbers, hours and complaint channels come from those pages. We did not submit a Tracking ID, because we do not hold a BOP application, so we could not see what status messages the tracker shows. BOP's digital banking pages blocked automated reading, so we do not describe the digiBOP app here.