Wafaqi Mohtasib Fixes 10,130 Complaint Hearings for 20 October to 4 November 2026: Check Your Date

Short answer: The Wafaqi Mohtasib, Pakistan's federal ombudsman, has fixed 10,130 complaint hearings between 20 October and 4 November 2026 across 21 office lists. If you filed a complaint against a federal department, open your office's list on mohtasib.gov.pk and search for your complaint number to find your date and venue.

We downloaded every office's hearing list from the ombudsman's website early on 20 October 2026 and counted the cases ourselves. Lahore has the most, with 1,708 hearings. Karachi follows with 1,609 and the Islamabad head office with 840. Lahore alone has 463 cases fixed for Tuesday 20 October.

A missed hearing can slow your case down, so the date matters. The ombudsman's own rules aim to decide a complaint within 40 days, and the hearing is the step where the department has to answer you in person.

10,130 hearings are fixed from 20 October to 4 November 2026

The 21 office lists on the ombudsman's website cover 20 October to 4 November 2026 and contain 10,130 cases between them. Each list gives the complaint number, the investigating officer, the hearing address and the hearing date. That is our count of the published lists.

Most hearings fall in the first week. Lahore lists 463 cases on 20 October, 343 on 21 October and 317 on 22 October. Karachi lists 329 on 20 October and 617 on 21 October. Smaller offices such as Kharan list only a handful, with all 11 of its cases on 26 October.

One quirk: the website uses the same Khuzdar list link for Khuzdar, Sibi, Gilgit-Baltistan and the Loralai collection centre. The lists for the Wana and Sadda collection centres returned no cases when we opened them. If your complaint was filed at one of those points, call the office to confirm your date.

Find your hearing date with your complaint number

Your complaint number is on the receipt the ombudsman issued when you filed. Open the "Weekly Schedule of Hearings" section on mohtasib.gov.pk, choose your office, and search the list for that number. The row shows your date, the officer and the venue.

1. Find your complaint number on your receipt, SMS or email. It looks like WMS-ONL/0067636/26.
2. Open mohtasib.gov.pk and go to the "Weekly Schedule of Hearings" box on the home page.
3. Click the office where your complaint is registered, such as Lahore Office or HO Islamabad.
4. When the list opens, press Ctrl and F, or use "Find in page" on a phone, and type the number.
5. Note the hearing date, the investigating officer's name and the address.

The prefix on the number tells you roughly how the complaint came in. In the Lahore list, 716 cases start with WMS-ONL and 189 with WMS-APP, which match the online form and the mobile app. Another 743 carry WMS-LHR, filed at the Lahore office. A few start with ICR, which the ombudsman uses for complaints passed on from a department's own complaint desk.

All listed hearings are at the ombudsman's own offices

Every row we checked in the Lahore, Islamabad, Quetta, Multan, Bahawalpur and Dera Ghazi Khan lists gives the regional office itself as the venue. Lahore hearings are at State Life Building, 15-A Davis Road. Islamabad hearings are at 36 Constitution Avenue, G-5/2.

That matters because the ombudsman's outreach programme says hearings can also be held at district or tehsil headquarters, or at a Deputy Commissioner's office where no ombudsman office exists. In this fortnight's lists we found no such venue. Check the address on your own row and do not assume.

Bring your CNIC, the receipt, and copies of every letter you sent to the department. The department sends its own representative. The ombudsman's method, in its own words, emphasises mediation and reconciliation, so a settlement on the day is possible.

The ombudsman aims to decide a complaint within 40 days

Under the Outreach Complaint Resolution system, the ombudsman's target is a decision within 40 days of filing. The hearing should come within 18 days of registration, findings are uploaded within 48 hours of the hearing, and they are approved within 5 days of upload.

The same page says 250 to 300 complaints are registered almost daily under the programme. These are targets, not guarantees. If your hearing is far later than 18 days, it is fair to ask the office why. The ombudsman's 2025 annual report figures show how many complaints it handles in a year.

What to do if you cannot attend the hearing

Call your office before the date. We did not find a written rule on adjournments on the ombudsman's website, so ask the office directly. The general helpline is 1055, and complaints about children have a separate line, 1056.

The ombudsman does not accept a complaint filed by someone acting for you for a fee, as set out in the Wafaqi Mohtasib's three month and no proxy rules. A family member attending with your written authority is a question to put to the office in advance. If the department settles with you before the date, tell the office so the case can be closed.

Not yet filed? You normally write to the department first. Many federal bodies now have focal persons who must answer within 30 days, explained in complaining to a federal department's focal person. After that, the full filing steps are in the Wafaqi Mohtasib complaint process.

Common questions

Where is the Wafaqi Mohtasib hearing list?

On the mohtasib.gov.pk home page, under "Weekly Schedule of Hearings". Each regional office has its own list as a PDF.

How many hearings are fixed from 20 October to 4 November 2026?

10,130 across 21 office lists, by our count of the published lists on 20 October 2026.

Which office has the most hearings?

Lahore, with 1,708. Karachi has 1,609 and the Islamabad head office 840.

Is there a fee to attend a hearing?

No. The ombudsman describes its service as free of cost. Do not pay anyone who offers to get you an earlier date.

What should I bring to the hearing?

Your CNIC, the complaint receipt and copies of all letters to and from the department. The department sends its own representative.

How long does a decision take?

The ombudsman's target is 40 days from filing, with the hearing within 18 days of registration.

How we verified this

What we checked, where we read it, and what we could not confirm.

Last checked 20 October 2026. We downloaded the hearing lists for all 21 offices from the "Weekly Schedule of Hearings" links on the Wafaqi Mohtasib website early on 20 October 2026 and counted the cases in each list ourselves; where a list printed a total, our count matched it. The 40 day, 18 day, 48 hour and 5 day targets, the outreach venues and the 250 to 300 daily figure come from the ombudsman's "What is OCR" page, read the same day. The helplines 1055 and 1056 are from the ombudsman's home page. We could not confirm the adjournment rule or why the Wana and Sadda lists were empty.