How Overseas Pakistanis Apply Online for a Damaged, Full or Lost Pakistani Passport
DGI&P lets overseas Pakistanis apply online for a damaged, exhausted or lost passport and a newborn's first one. See the five categories, scans and limits.
Short answer: The Directorate General of Immigration and Passports (DGI&P) lets overseas Pakistanis apply online for a damaged, full or lost passport and for a newborn's first passport, without visiting a mission. There are five extra categories on top of renewal. Each one has its own document list, and a lost passport is allowed online only for the first and second loss.
Many families abroad still queue at a consulate for a job the website can do. A passport with a torn data page, a passport with no blank visa pages left, or a baby who needs a first passport: all three can start at home on the DGI&P online portal. The catch is the document scans, and that is where applications get stuck.
We read the DGI&P e-Services page for online passports on 12 October 2026. We did not log in to the portal, because that needs a real account and real documents. Everything below comes from the page itself.
DGI&P lists five online categories for overseas Pakistanis besides renewal
The page names five application types: a new passport for a newborn, reprint of a damaged passport, reprint of an exhausted passport, reprint of a lost passport, and partial modification. Renewal is separate and also works online, for people in Pakistan and abroad.
Each category has a limit. Knowing the limit first saves a failed application and a lost fee. The page also says the online fee, once paid, is not refundable and cannot be moved to another person.
| Category | Who can use it online | Limit stated on the page |
|---|---|---|
| New passport for a newborn | A baby up to two years old | Older children must visit the mission |
| Reprint of a damaged passport | Holder of a damaged passport | Needs page scans set by the system |
| Reprint of an exhausted passport | Pages used up by many visas | Not allowed if blank pages remain |
| Reprint of a lost passport | First or second loss | Third loss means a visit to the mission |
| Partial modification | Marital status or profession | Marriage certificate needed for women |
A damaged passport needs scans of the data page, the damage and five random pages
For a damaged passport you upload your ID card, the data page, the damaged page and five random pages that the system asks for. You also sign a declaration saying you hold the damaged passport and how it was damaged.
The other items are a fingerprint form, which you download from your account after login, and a colour photograph. The photograph must have a white background, measure 350 by 467 pixels, be in JPEG format and stay under 3 MB. The page warns that if you cannot provide the pages the system asks for, you must go to your mission instead.
Take the scans before you log in. The system picks the random pages, so you cannot prepare only the first few pages of the book.
An exhausted passport is for frequent travellers with no blank pages
The exhausted category is only for people whose pages are full because of many visas. If any blank pages remain, the page says you are not eligible. The scans needed are the data page, two random pages and the last ten pages of the old passport.
You also sign a statement that you hold the exhausted passport and that the pages ran out through frequent travel. The photograph and fingerprint form rules match the damaged category.
If your passport has a few blank pages but no space for a visa stamp, the online category may reject you. In that case ask your mission before you pay.
A lost passport can be reprinted online only twice
The lost category covers the first and second loss only. You need your ID card scan, the police report on the prescribed format for the last machine-readable passport, a fingerprint form and a photograph. For a third loss, DGI&P says you must visit the mission.
The police report is the slow step. Our guide on replacing a lost passport explains the report and the fee rule for a first and second loss. The online category asks for the report as a downloadable form from your account, so do not wait until the last step to find it.
How the online application runs from login to delivery
You create a login, fill a wizard that you can save at any stage, upload documents, and pay by credit or debit card at the last step. DGI&P headquarters reviews the documents and either approves printing or sends the file to a mission for more checks. Status goes to your registered email.
- Open onlinemrp.dgip.gov.pk and create your login.
- Choose the application type: new, reprint damaged, reprint exhausted, reprint lost or modification.
- Enter your details and capture your fingerprints on the form.
- Upload every scan the table for your category asks for.
- Review the application, then pay the fee by card at the last step.
- Watch your email for approval or a request for more documents.
- Receive the passport at your address, or contact the delivery desk if it does not arrive.
Check one thing first: the page is written for machine-readable passports
The online page describes machine-readable passport (MRP) applications. Reports say new MRP issuance ends on 15 October 2026 and new applicants get an e-passport. We could not confirm from DGI&P's page how these five online categories will work after that date.
Our report on the end of MRP issuance on 15 October sets out what is known. Until DGI&P updates the online page, apply, check the application type the portal offers on the day, and do not assume the old categories are unchanged.
Who to contact when the online application stalls
DGI&P gives an email and a phone line for online passport problems and a separate email for delivery problems. Quote your full name, contact number, online tracking ID, ID number and address in every message.
| Problem | Contact on the DGI&P page |
|---|---|
| Online passport issue | mrponline@dgip.gov.pk, or 0092-51-8482202 |
| Delivery issue | onlinedelivery@dgip.gov.pk |
| General helpline | 0092-51-111-344-777 from abroad, Monday to Friday |
To follow a file, see our passport tracking guide. If you want the book at your door, our note on passport home delivery covers the courier route inside Pakistan.
Common questions
Can overseas Pakistanis apply online for a damaged passport?
Yes. DGI&P lists "Reprint Damaged" as an online category. You upload the data page, the damaged page and five random pages the system asks for, plus a declaration.
Can I apply online for an exhausted passport if I have a few blank pages?
No. The page says only people whose pages are exhausted by multiple visas can apply in this category. Anyone with blank pages left is not eligible.
Can I reprint a lost passport online a third time?
No. The online category covers the first and second loss only. For a third loss you must go to the Pakistani mission in your country.
What are the photograph rules for the online application?
The colour photograph needs a white background, 350 by 467 pixels, JPEG format and a size of not more than 3 MB. The same specification applies to all five categories.
Is the online passport fee refundable?
No. The DGI&P page states that the online fee, once paid, is not refundable and cannot be transferred from one person to another. Check your category before you pay.
Can I turn a normal online application into an urgent one?
Yes. DGI&P says overseas applicants can convert a normal application to urgent by paying the fee difference online after login.
How we verified this
What we checked, where we read it, and what we could not confirm.
We read the DGI&P e-Services page for online passport applications at dgip.gov.pk on 12 October 2026. The page shows a last modified date of 4 September 2024, so rules may have changed since. We did not read a fee for the online categories, so this guide states none. Confirm the current category list and fee on the portal itself before you pay.
About the author
Tax, Bills and Technology Writer
Ali Akhtar is a young and curious voice here at Pakistan Era. He is currently pursuing his A-Levels and has a growing interest in Pakistan’s changing industrial landscape and educational trends. Ali likes to write in a way that helps him explain and explore the world around him. His writing reflects the perspective of the new generation navigating the evolving trends of Pakistan where technology, youth innovation, and shifting opportunities are reshaping the country’s future.
