Hello, Careem users! Knowing your options for paying is the key to having the ride run smoothly. Careem covers you by offering digital or cashless payments systems. Here are how you can use Careem payment method for travelling without carrying money.
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Careem Payment Methods
- Cash: The good old way. Pay your Captain in cash at the end of your ride. Just select ‘Cash’ when you book.
- Credit or Debit Card: Save your card details in the Careem app for hassle-free payments. Your fare is automatically deducted at the end of your ride, so that’s super convenient if you are short on cash.
- Careem Pay Credit: This would be more like a digital wallet inside the Careem app. You can top up using a credit/debit card and pay through the balance for your rides or any other services. The concept is somewhat similar to having some kind of prepaid credit for your rides.
- Careem Package: You will enjoy buying ride packages at a cheaper rate with this option. It’s ideal for those frequent users who want to save some bucks on daily rides.
- Invoice (Corporate Customers): Careem does have an invoicing facility that could be availed by corporate customers, mainly business travelers. This is usually used by corporate accounts for ease of travel expenses.
How to Select Payment Method in Careem App
Choosing your preferred payment method on Careem is easy:
- Open Careem and enter your pickup and drop-off locations.
- Select your car type.
- Tap on the payment method option displayed at the bottom of the booking screen.
- Choose your preferred payment method from the list.
You can change your payment method up to before booking a ride, once a Captain accepts the ride, you will not be able to change it.
Benefits of Careem Pay
Careem Pay isn’t just for rides. It allows you to:
- Send and request money: Using only a phone number, you can send or request money from other Careem users.
- Pay bills: Settle utility bills and mobile recharges directly from the app.
- Global transfers: Send money abroad from skips Minimal fees to recipients in countries such as the UK, India, and Pakistan.
Careem Flexi in Pakistan
Careem recently launched a new feature in Islamabad and Rawalpindi, Flexi Ride, with plans for expansion to increasing cities that include Lahore and Karachi. The new feature aims to be more flexible and will give the customers and drivers also more leeway in terms of controlling the ride fare.
How Careem Flexi Works
Flexi Ride allows customers to bid for their preferred fare at the time of booking. It starts by offering them an average fare to which customers can add or deduct according to their budgets and liking. A bid is send to the captains around who can choose to either accept the ride or counter-bid on the price. Once the price is match, the ride gets confirm and the journey begins.
Flexi Ride Categories
Careem Flexi offers three distinct categories:
- Flexi GO: Standard rides with flexible pricing.
- Flexi GO Mini: Smaller, more economical vehicles.
- Flexi Bikes: Motorcycle rides for quick and cost-effective travel.
This approach not only provides flexibility for customers but also allows drivers to have a say in their earnings, potentially increasing their income and satisfaction.
Careem Flexi vs Standard Rides
Careem Flexi and Standard Rides cater to different customer needs. Here’s how they compare:
| Feature | Careem Flexi | Standard Ride |
|---|---|---|
| Pricing | Customer can bid for their ride fare. | Fixed fare set by Careem. |
| Availability | Might take longer if no Captains accept the bid. | Instant confirmation in most cases. |
| Customer Experience | More control over price, but some negotiation involved. | No hassle—just book and go. |
| Captain’s Earnings | Potential to earn more with higher bids. | Fixed income per ride. |
Flexi Ride gives more control to both customers and drivers, while Standard Rides are all about quick, hassle-free bookings.
Common Issues & Troubleshooting Payment Problems
Here are some common payment issues Careem users might face and how to solve them:
- Failed Transactions: If your payment fails, check your internet connection and make sure your bank allows online transactions.
- Card Not Accepted: Some banks block online payments by default. Contact your bank to enable transactions.
- Careem Pay Balance Not Deducting: Ensure that you have enough balance in your Careem Pay wallet. If the issue persists, contact Careem support.
- Refund Delays: Refunds can take 3–7 business days depending on your bank. You can track your refund status in the app.
If any of these issues continue, reaching out to Careem’s customer support is the best option.
Our Experience with Careem
We have been using Careem since it first started operating in Pakistan and began competing against Uber. From day one, we never had a single bad experience, not once in our travels or payment experiences.
One thing we love the most? Careem gives its drivers the title “Careem Captain,” which not only adds a professional touch but also shows Careem’s commitment to both its customers and drivers. This small detail makes a big difference, ensuring the experience feels polished, respectful, and rewarding for all parties involved.
Even today, with so many competitors in the market, Careem remains the best choice for ride-hailing in Pakistan.
Is It Worth It?
Of course, the various Careem payment methods in Pakistan gives you a lots of flexibility for every taste. Whether to pay in cash, by card, or digitally, Careem will surprise you with something: either tremendous flexibility in paying by cash, a card, or digital alternative or saving time on paying away with Careem Pay, which will add some extra services in bill payments or money transfers, thus making this method relevant for daily use. Careem pays the way you want to pay in Pakistan.
The new feature of Careem named Flexi Ride in Pakistan allows you to set the price for each ride-hailing. This innovative option makes it even more attractive to use Careem in Pakistan for hailing rides.
Umer Kureshi is a Certified SEO Expert, Website Designer, and Business Analyst with a strong background in technology and digital marketing. As the Lead Administrator, SEO Manager, and Writer at Pakera.pk, Umer manages the website operations, optimizes website content for search engines, and writes engaging guides on technology and current events happening in Pakistan.
Currently, Umer is pursuing a Bachelor’s in Management Studies from Government College University, Lahore. Umer combines his academic insight, knowledge, and critical thinking with practical experience to give impactful results. Umer also contributes to Xfilink Pvt Ltd as the Lead Manager of Content Writers and to Technology Elevation, where he looks over affiliate marketing, web design, and technical writing.
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