TESCO Complaint Number: Head Office, CCMS and SDO Office Numbers for Khyber, Bajaur, Kurram and Waziristan (KP)
TESCO complaint number and office list: head office 091-9212964, CCMS online, and SDO and XEN landlines for Khyber, Bajaur, Kurram, Orakzai and Waziristan.
TESCO's website gives no single short helpline. To complain, use the "Register CCMS Complaint" link on tesco.gov.pk, or call your TESCO sub division office (SDO) or division office (XEN) directly. TESCO's own phone directory lists these offices for Khyber, Bajaur, Orakzai, Kurram, North and South Waziristan and the Frontier Regions. Its head office at WAPDA House, Peshawar, is on 091-9212964.
The Tribal Areas Electricity Supply Company (TESCO) serves the merged tribal districts of Khyber Pakhtunkhwa. We went through TESCO's website on 12 November 2026 looking for a complaint number. The "TESCO Complaint Cell" page in its menu showed only "Work Under Progress, Come Back later". The useful numbers were inside an Excel phone directory on the same site, which we downloaded and sorted by area below.
TESCO takes complaints on CCMS and at its offices
TESCO's home page has a "Register Complaint" link that opens CCMS, the shared complaint system run by PITC at ccms.pitc.com.pk. You enter your reference number and the problem, and get a ticket to track. For a fallen wire or no supply, calling the SDO on your bill is faster.
| Route | Number or address |
|---|---|
| Online complaint and tracking | CCMS, through "Register Complaint" on tesco.gov.pk |
| Head office, WAPDA House, Shami Road, Peshawar | 091-9212964, fax 091-9212950 |
| Customer service centre, Grid Station Danish Abad, Peshawar | 091-9218082 |
| Customer service centre, Industrial Estate Hayatabad | 091-5817581 |
| Operation circle, 132 kV grid Danish Abad | 091-9331167 |
The contact page prints the head office number as 092-9212006, with a 092 code, while the footer of every page gives 091-9212964 and 9212950. Peshawar's code is 091, and TESCO's own directory lists 091-9212006 for the chief executive's office, so the 092 looks like a typing slip. We give the 091 numbers.
Khyber division SDO numbers
TESCO's Khyber operation division sits at Industrial Estate Hayatabad, Peshawar. Its XEN office is on 091-5881843. Jamrud and Landi Kotal SDOs have only a mobile in the directory, which we do not reprint, so call the XEN or Barra office for those areas.
| Office | Office number |
|---|---|
| XEN Khyber, Hayatabad | 091-5881843 |
| SDO Barra | 091-5619075 |
| Revenue Officer, Khyber | 091-5817581 |
| SDO Jamrud | Mobile only in TESCO's list |
| SDO Landi Kotal | Mobile only in TESCO's list |
Bajaur and Mohmand numbers, Ghallanai division
The Northern division at Ghallanai covers Bajaur and Mohmand. Its XEN and revenue office share 0924-290126. Khar in Bajaur has its own SDO landline.
| Office | Office number |
|---|---|
| XEN Northern, Ghallanai | 0924-290126 |
| SDO Ghallanai | 0924-290168 |
| SDO Khar, Bajaur | 0942-220890 |
| SDO Nawagai | Mobile only in TESCO's list |
Orakzai, Kurram, Waziristan and Darra numbers
Three more divisions cover the south. Hangu division, at Kohat, runs Orakzai, Parachinar in Kurram and Darra. Bannu division runs North Waziristan, and Wana division, at Tank, runs South Waziristan.
| Office | Office number |
|---|---|
| XEN Hangu at Kohat, and SDO Orakzai | 0922-513595 |
| SDO Darra | 0922-513527 |
| SDO Parachinar, Kurram | 0926-352956 |
| XEN Bannu | 0928-9270164 |
| SDO Miran Shah | 0928-312769 |
| XEN Wana at Tank | 0963-511575 |
| SDO Wana | 0965-211839 |
| SDO Jandola | 0963-519367 |
Area codes help you check you have the right office. Kohat numbers start 0922, Parachinar 0926, Bannu 0928, Tank 0963 and Wana 0965. If a number on a sticker or a WhatsApp message does not match the code for your area, call the XEN listed here instead.
SDO Mir Ali has only a mobile in the list. The Bannu revenue office is on 0928-9270192 and the Wana revenue office on 0963-510700, for bill corrections.
How to get a TESCO complaint fixed
Start with the office closest to the fault, and keep a record. A ticket number or a written complaint is what lets you go to NEPRA later.
- Find your 14-digit reference number on your TESCO bill. Our TESCO bill check guide shows how to download the bill if you have lost it.
- Register the complaint on CCMS through tesco.gov.pk, or call your SDO.
- Note the ticket number, the date and the name of whoever took the call.
- If nothing happens in a few days, call the XEN of your division from the tables above.
- If the XEN does not act, complain to NEPRA. Our guide to tracking a CCMS complaint explains the ticket stages.
Long daily power cuts on many TESCO feeders are scheduled, not faults. Before you complain about no supply, check your feeder's hours in our TESCO load shedding schedule.
What TESCO's directory does not tell you
The Excel file has no date, and some officer names may have changed since it was made. Office landlines usually stay the same through transfers, which is why we give offices and numbers, not names. We did not call any number, so we cannot say which ones answer or in what hours.
Common questions
What is the TESCO complaint number?
TESCO's website lists no single short code. Use CCMS through "Register Complaint" on tesco.gov.pk, or call your SDO or the head office on 091-9212964.
What is the TESCO Khyber office number?
The Khyber XEN office at Industrial Estate Hayatabad is on 091-5881843. SDO Barra is on 091-5619075.
What is the TESCO Bajaur office number?
SDO Khar, Bajaur, is on 0942-220890. The Northern division XEN at Ghallanai is on 0924-290126.
Who handles TESCO complaints in Kurram?
SDO Parachinar, on 0926-352956, under the Hangu division at Kohat, whose XEN is on 0922-513595.
Where is the TESCO head office?
At WAPDA House, Shami Road, Sakhi Chashma, Peshawar. The website footer lists 091-9212964 and 091-9212950.
How we verified this
What we checked and where we read it.
On 12 November 2026 we read the TESCO website, its contact page, its "TESCO Complaint Cell" page (which showed "Work Under Progress") and the TESCO telephone directory linked from its Employee Directory page. We used office numbers only and left out personal mobile numbers.
About the author
Tax, Bills and Technology Writer
Ali Akhtar is a young and curious voice here at Pakistan Era. He is currently pursuing his A-Levels and has a growing interest in Pakistan’s changing industrial landscape and educational trends. Ali likes to write in a way that helps him explain and explore the world around him. His writing reflects the perspective of the new generation navigating the evolving trends of Pakistan where technology, youth innovation, and shifting opportunities are reshaping the country’s future.
