Withdraw Your BISP Payment From Any Partner Bank Agent: The Six Institutions BISP Names
BISP says women can withdraw stipends from any participating bank agent. See the six named partners, what the releases say about fees and where to complain.
Under BISP's new payment system, a woman beneficiary's stipend goes into a digital wallet, and she can withdraw it from the nearest retailer or agent of any participating bank in Pakistan, whichever bank issued the payment. BISP named six partner institutions: HBL, HBL Microfinance Bank, Easypaisa, JazzCash, Bank of Punjab and Bank Alfalah. A payments switch company called 1LINK connects them.
Which agent should you walk to, and what do you do if the first one turns you away? We read BISP's own press releases and its September 2026 newsletter on 22 October 2026. This guide sets out what BISP says about who may pay you, where to get help, and what the releases leave unanswered.
BISP signed with 1LINK and partner banks on 18 June 2026
BISP press release 50, dated 18 June 2026, says BISP signed agreements with 1LINK and partner banks to run an interoperable digital wallet payment system. Interoperable means the wallets and agents of different providers work with each other. The signing was at BISP headquarters in Islamabad and was chaired by Chairperson Senator Rubina Khalid.
Representatives of the State Bank of Pakistan, 1LINK, HBL, Bank Alfalah, Bank of Punjab, HBL Microfinance Bank, Easypaisa, JazzCash and the World Bank attended. BISP said more than 10 million beneficiary families stand to benefit, and that the system will gradually become the main channel for all BISP payments.
Six institutions are named as BISP payment partners
The September 2026 newsletter says senior management of "all six Partner Financial Institutions" met the Chairperson on 29 September 2026 to review full operation of payment interoperability. It names HBL, HBL Microfinance Bank, JazzCash, Easypaisa, Bank of Punjab and Bank Alfalah.
| Partner institution | Named in release 50 (18 June) | Named in newsletter (29 September) |
|---|---|---|
| HBL | Yes | Yes |
| HBL Microfinance Bank | Yes | Yes |
| Easypaisa | Yes | Yes |
| JazzCash | Yes | Yes |
| Bank of Punjab | Yes | Yes |
| Bank Alfalah | Yes | Yes |
1LINK is also named in release 50 but it is a switch, not a place where you collect cash. The practical point is simple. An agent of any of the six should be able to pay you, even if your wallet was opened with a different one.
You can withdraw from a retailer of any participating bank
The release says women can withdraw from the nearest retailer or agent of any participating bank across Pakistan, regardless of which bank issued the payment. BISP lists the aims as fewer long queues, less travel, less crowding at payment sites and more access points.
Before you go, you must have the free Benazir SIM and an active wallet. Our guide to the BISP digital wallet and the free Benazir SIM covers that step, and the guide to illegal deductions by agents shows what to refuse.
None of the BISP releases we read states a withdrawal charge. Our digital wallet guide records a charge that was reported, which BISP's releases do not confirm. Ask the agent to show the amount on your phone before you pay anything.
BISP field teams and offices are the place to complain
Release 51, dated 30 June 2026, says BISP trained and deployed special mobilisation and monitoring teams. They visit points of sale and other locations to guide women through the payment. A woman who needs help with a payment or the wallet, or who wants to complain, can ask the BISP staff at the site or visit her BISP office.
The Chairperson acknowledged that "initial challenges" may arise with any new system. For disputes, the helpline on BISP's site is 0800-26477, and our guide to complaining about a BISP payment problem lists the steps.
- Keep your Benazir SIM in your own phone and your original CNIC with you.
- Go to the nearest agent of any of the six partner institutions.
- Ask the agent to show the balance and the amount to be paid before you hand over anything.
- If the agent refuses or asks for extra money, ask for the BISP team at the site.
- Call 0800-26477 or visit your BISP tehsil office with the date, place and agent name.
What the releases do not settle
Three practical questions have no answer in the documents. They do not say how many agents each of the six institutions has in a given town. They do not set a maximum for one withdrawal. And they do not say what a woman should do when she has not yet received a Benazir SIM.
The newsletter shows BISP itself was still reviewing these points on 21 September 2026, when it looked at SIM distribution, the availability of SIMs, partner bank retailers and the position of beneficiaries it calls "non-BVS". The newsletter does not define that term, so we do not guess at it.
Common questions
Can I withdraw BISP money from any bank agent?
BISP says you can use a retailer or agent of any participating bank. Six institutions are named.
Which institutions are the BISP partners?
HBL, HBL Microfinance Bank, Easypaisa, JazzCash, Bank of Punjab and Bank Alfalah, according to BISP's September 2026 newsletter.
What is 1LINK?
It is a company that connects banks and wallets so a payment can pass between them. BISP signed an agreement with it on 18 June 2026.
Do I pay a fee to withdraw?
The BISP releases we read state none. Ask to see the amount before you pay.
Who can I complain to?
BISP field teams at the site, your BISP tehsil office, or the helpline 0800-26477.
Is the old payment centre system finished?
BISP says the new system will gradually become the primary channel. It gives no end date for old methods.
How we verified this
What we checked, where we read it, and what we could not confirm.
Last checked 22 October 2026. We read BISP press release 50, press release 51 and the September 2026 newsletter on 22 October 2026. We did not test a withdrawal, and none of these documents states a fee, a limit per transaction or a list of agent locations.
About the author
Public Services and Education Journalist
Fajr Riaz is a journalist and content writer at Pakistan Era, based in Lahore. She covers the questions people meet in everyday life in Pakistan: how a public service works, what a change in the rules means, and where to find a reliable answer.
