AirSial Contact Number: UAN 021-111-247-742, Helpline and All 12 Offices in Pakistan and Abroad (2026 List)

AirSial's main number is 021-111-247-742, its call centre helpline is 021-387-320-63, and its head office in Sialkot answers on 052-111-247-742 from 9 am to 5:30 pm. To check or change a booking yourself, open Manage Reservation on airsial.com and enter your PNR and last name. Below are all 12 offices AirSial lists in Pakistan, Saudi Arabia, Oman and Dubai, which number to call for what, and the email addresses for feedback and refunds.

We read AirSial's contact, call centre, manage reservation, Hajj tickets and cargo pages on airsial.com on 2 November 2026. AirSial publishes two different phone lines, which confuses people, so the table below says which is which.

AirSial lists two phone lines and a separate Sialkot head office number

AirSial's contact page gives 021-111-247-742 for its operations head office and every regional office. Its call centre page gives a separate helpline, 021-387-320-63. The corporate head office in Sialkot has its own number, 052-111-247-742, from 9 am to 5:30 pm.

If one line rings out, try the other. The UAN is printed against every regional office, so it is the safer first call.

AirSial has six regional offices in Pakistan and five abroad

AirSial lists regional offices in Karachi, Islamabad, Lahore, Sialkot, Peshawar and Multan, all on 021-111-247-742. Abroad it lists city ticketing offices in Jeddah, Dammam, Riyadh, Muscat and Dubai, each with a local number. The operations head office sits at Jinnah International Airport, Karachi.

Riyadh and Dubai have ticketing offices even though AirSial's destination list does not show those cities. An office there sells tickets; it does not mean AirSial flies there.

AirSial's destination list on 2 November 2026 named Sialkot, Karachi, Islamabad, Lahore, Peshawar and Quetta at home, and Jeddah, Madinah, Dammam and Muscat abroad. Multan has an office but is not on that list, so ask the office which flights it actually sells before you travel there.

Each overseas office has a local number, so a caller in Jeddah, Dammam, Riyadh, Muscat or Dubai can ring it without dialling Pakistan. Keep your passport number and travel date ready when you call.

Check or change your booking with the PNR and last name

AirSial's Manage Reservation page asks for two things: your PNR, the booking reference printed on your ticket, and your last name as booked. Hajj bookings use a separate Manage Hajj Tickets page, which asks for the PNR and the Hajj application number instead.

1. Open airsial.com and choose Manage Reservation from the menu.
2. Type your PNR exactly as printed on the e-ticket.
3. Type the last name of a passenger on the booking.
4. Open the booking to see your flight, date and seats.
5. For a Hajj ticket, use Manage Hajj Tickets with the PNR and application number.

The Flight Status page on airsial.com loads its results in the browser, so open it on the day of travel. For the charges on an unused domestic ticket and the 20 kg bag rule, read the AirSial refund policy and baggage allowance before you call.

AirSial lists separate emails for feedback, jobs and general queries

AirSial gives info@airsial.com as its general email. Online feedback goes to feedback@airsial.com, and job application problems go to hrd@airsial.com. AirSial's cargo desk works 8:30 am to 5:30 pm on 021-111-247-742.

Write the PNR, flight number and date in the subject line of any complaint email. A complaint without the PNR is the one that waits longest, because staff must find the booking before they can reply.

If a delayed or cancelled flight has cost you money, the rights in flight delay and cancellation compensation in Pakistan tell you what to ask for. Disabled passengers can also ask about the AirSial discount for a special CNIC when booking by phone.

Common questions

What is the AirSial helpline number?

The call centre page lists 021-387-320-63. The contact page lists 021-111-247-742 for the operations head office and every regional office.

How do I check my AirSial ticket by PNR?

Open Manage Reservation on airsial.com, enter the PNR and the passenger's last name, and open the booking.

Where is the AirSial head office?

The corporate head office is on Kashmir Road, Sialkot, on 052-111-247-742. The operations head office is at Jinnah International Airport, Karachi.

Does AirSial have an office in Dubai?

Yes. AirSial lists a city ticketing office in Sapphire Tower, Port Saeed, Dubai, on 04 832 7143.

How do I complain to AirSial?

Email feedback@airsial.com with your PNR, or use the feedback form on airsial.com. You can also call 021-111-247-742.

How we verified this

What we checked, where we read it, and what we could not confirm.

We read AirSial's contact page, its call centre page, Manage Reservation, Manage Hajj Tickets, cargo and destinations pages on 2 November 2026. We did not call either number, so we cannot say which answers faster. The Dubai number is printed on AirSial's page as 00971 04-8327143; we wrote it the way it is dialled inside the UAE.