How to Report a Disaster or Relief Complaint to PDMA Sindh: Call 1736
PDMA Sindh takes disaster reports and relief complaints on helpline 1736, WhatsApp and email. See what to say, who runs your district and when to call 1122.
Short answer: To report a disaster in Sindh, call the PDMA Sindh emergency helpline 1736. You can also call Rescue 1122, WhatsApp 0335-5557362 or email pdmapeoc@gmail.com, all listed on the authority's own FAQ page. The same channels take complaints about relief distribution.
When water enters a street or a house in Sindh, people post a video and wait. That is slow. The Provincial Disaster Management Authority (PDMA) Sindh runs a control room that is staffed 24 hours a day. It can only act on what reaches it.
We read the PDMA Sindh website: its FAQ page, the Provincial Emergency Operation Centre page, the District Disaster Management Authority page and the alerts section. Below is what each channel is for and what to say when you call.
PDMA Sindh takes disaster reports on 1736 and WhatsApp
PDMA Sindh lists the emergency helpline 1736 first. The FAQ page also names Sindh Emergency Rescue Service 1122, WhatsApp on 0335-5557362 and the email pdmapeoc@gmail.com. For a life-threatening emergency, ring 1122 first, because that is the rescue service.
| Channel | Contact on the PDMA Sindh page | Use it for |
|---|---|---|
| PDMA emergency helpline | 1736 | Reporting a disaster, asking for help |
| Sindh Emergency Rescue Service | 1122 | Injury, rescue, ambulance |
| 0335-5557362 | Messages and photos for the control room | |
| pdmapeoc@gmail.com | Written reports and complaints | |
| Head office | +92-21-35318192, +92-21-35314422 | General office queries |
The control room is open all day and night
PDMA Sindh says its Provincial Emergency Operation Centre (PEOC) works 24/7. In an emergency it receives complaints and coordinates with the concerned departments. It also compiles situation reports and loss figures. A PEOC is the control room that links the district, province and national authorities.
In practice, your call goes to a person who passes it to the district. The District Disaster Management Authority (DDMA) in each district is chaired by the Deputy Commissioner, per the PDMA page. That is the office that has to move boats, tents and food.
Say where you are, what is happening and how many people are affected
A report is only useful if the control room can act on it. Give the district, the tehsil or union council, the nearest landmark and the type of event. Say how many people are cut off and whether anyone is hurt. Then give a phone number where you can be reached.
- Move to safer ground first. Do not stay in a flooded building to finish a report.
- Call 1736 for the disaster, or 1122 if someone is injured.
- State the district, the area, the landmark and the problem in plain words.
- Send one WhatsApp message with a photo and the same location details.
- Note the time of the call and the name of the person you spoke to.
- If nothing happens, email pdmapeoc@gmail.com and contact the Deputy Commissioner's office.
The authority's FAQ also tells families who evacuate to take documents such as CNICs, land records, passports and child birth certificates. Put them in a plastic bag. The longer safety list for urban flooding in Pakistan covers what to do before the water rises.
Relief complaints go through the same channels
The FAQ says you can complain about relief distribution through the emergency helpline, phone calls, SMS, email and social media, or by going to your local DDMA. Keep the same facts ready: your area, what was promised, what you received and when.
Relief is a district matter. If a ration list leaves out your family, ask the DDMA office what survey or list it used. Write down the name of the officer and the date. A complaint with a date and a place is much harder to ignore than a general one.
| Problem | First contact | If no action |
|---|---|---|
| Flood water, collapse, stranded family | 1736 or 1122 | WhatsApp 0335-5557362 |
| Missing from a relief list | District DDMA office | Helpline 1736 or email |
| Warning needed for your district | PDMA Sindh alerts page | PMD forecast and NDMA alerts |
Check the alerts page before the weather turns
PDMA Sindh publishes weather advisories and situation reports under its Disaster and Calamities menu, with separate sections for monsoon, rain and heatwave. On 11 October 2026 the rain section's newest entry was a weather advisory dated 14 April 2026, so there was no fresh rain alert listed.
A listing can lag behind the weather. For a forecast, also use the national agency; we tested which flood warning websites actually load. Keep the other emergency helpline numbers in Pakistan saved in your phone as well.
Common questions
What is the PDMA Sindh helpline number?
The PDMA Sindh emergency helpline is 1736, as printed on the authority's own website and FAQ page.
Is PDMA the same as Rescue 1122?
No. Rescue 1122 is the emergency rescue service, while PDMA coordinates disaster management, early warning and relief for the province.
Can I report a disaster on WhatsApp?
Yes. The PDMA Sindh FAQ lists WhatsApp on 0335-5557362. Send your location and a photo, and call 1736 as well.
Who handles relief distribution in my district?
The District Disaster Management Authority, chaired by the Deputy Commissioner, plans and carries out relief in each district.
Where is the PDMA Sindh office?
The head office is at Plot 26-C, Main Khayaban-e-Jami, Phase 7, Defence Housing Authority, Karachi, per the authority's Locate Us page.
Does PDMA Sindh cover Karachi city?
It is a provincial authority for all of Sindh. We did not find a separate city rule on its pages, so use 1736 from any district.
How we verified this
What we checked, where we read it, and what we could not confirm.
Last checked on Sunday 11 October 2026. We read the PDMA Sindh FAQ page, its PEOC, DDMA and Locate Us pages and the Rains 2026 alerts listing. We did not call any number, so we cannot say how fast each channel answers.
About the author
Tax, Bills and Technology Writer
Ali Akhtar is a young and curious voice here at Pakistan Era. He is currently pursuing his A-Levels and has a growing interest in Pakistan’s changing industrial landscape and educational trends. Ali likes to write in a way that helps him explain and explore the world around him. His writing reflects the perspective of the new generation navigating the evolving trends of Pakistan where technology, youth innovation, and shifting opportunities are reshaping the country’s future.
