Emergency and Helpline Numbers in Pakistan

Save three numbers now: 15 for police, 1122 for rescue and ambulance, and 1129 for disaster response in Punjab. Those are the ones you will need without warning, and looking them up during the emergency is exactly when you cannot.

Everything below is a number we came across while doing our own work on these subjects, with a note on where each one came from. Some we read on the responsible body's own site. Some are widely published and we mark those as reported, because on a page like this the difference matters.

Emergency, when minutes count

Rescue 1122 does not cover every province in the same way. It is strongest in Punjab and Khyber Pakhtunkhwa, and arrangements differ elsewhere, so if you live outside those two, find out today what the local ambulance service actually is rather than assuming.

Money and fraud, where speed also matters

These are not emergencies in the ambulance sense, but the first hour still decides the outcome.

1. Your own bank's helpline, printed on your card, for anything moving out of your account.
2. 1799, reported as the cybercrime helpline after the move to NCCIA.
3. 1102, reported for CPLC in Karachi, used for stolen phones and vehicles.
4. 0800-25625, reported as the PTA helpline for a lost or stolen handset.
5. 1313 for M-Tag, and 130 for NHA complaints.

Bank numbers differ by bank and are the ones worth having saved before you need them. We collected them in our list of bank helplines, and what to do in the first hour is in our guide to unauthorised transactions.

Services and entitlements

These are the numbers people search for slowly rather than urgently, and they are worth knowing because the alternative is usually an agent charging for access to something free.

0800-26477 is the BISP helpline, and it is free. We read it on BISP's own site. If somebody is asking you for money to fix a BISP problem, that number is the answer instead, and our guide on what BISP actually pays sets out the figures.

0800-66772 is reported for OGRA, for fuel complaints including short measure and overcharging at a pump.

What we could not verify, said plainly

Several numbers here are marked reported rather than read at source. That is not padding. We tried the responsible bodies' own sites while writing about each subject, and in a number of cases the site refused our request, served the number as an image, or did not expose it as readable text.

The practical instruction that follows is simple. For anything life threatening use 15, 1122 or 115 without hesitating. For anything else, if a number here does not connect, go to the organisation's own website rather than to a search result, because helpline numbers are among the most commonly faked things in Pakistani search results.

Save them properly, before you need them

Put the three emergency numbers in your phone contacts now, not in a note. A contact is reachable from a locked screen in most setups and a note is not.

Tell the people you live with where the list is, particularly older relatives and anybody who does not use a smartphone comfortably. Write the three numbers on paper and put it somewhere fixed in the house. This is the single cheapest piece of preparation on this page.

Never give a code to a caller

One warning belongs on any page listing helplines. Real helplines do not call you asking for a one time password, a PIN, or a wallet code. Fraud in Pakistan overwhelmingly runs through people impersonating exactly the organisations listed here.

If you receive such a call, end it and dial the number yourself from the organisation's own site. Calling out is safe. Trusting an incoming call is what costs people money.

Common questions about helpline numbers

Is 1122 available everywhere in Pakistan?

It is strongest in Punjab and Khyber Pakhtunkhwa and arrangements differ elsewhere. Find out what covers your own area before you need it.

Which number do I call for an ambulance?

1122 where it operates, and 115 for Edhi. Both are worth saving, since availability varies by area and time.

Are these numbers free?

Emergency short codes are generally free to call. The 0800 numbers listed are toll free by design. Charges can differ by network, so do not let cost stop you in an emergency.

What if the number does not connect?

Try again, then use the organisation's own website to find the current number. Do not take a helpline number from a search result you cannot trace to the organisation.

Why are some numbers marked reported?

Because we could not read them on the responsible body's own site. We would rather tell you which ones we confirmed than present them all as equally checked.

Last checked and sources

Last checked 27 August 2026. rescue.gov.pk responded to us on that date. The BISP helpline 0800-26477 was read on BISP's own site during our work on that programme. The PDMA numbers 1129 for Punjab and 1700 for Khyber Pakhtunkhwa, and 130 and 1313 for NHA and M-Tag, come from our own earlier work on those subjects. The numbers 15, 115, 1799, 1102, 0800-25625 and 0800-66772 are reported rather than read by us on an official page, and each is marked so in the text. This page is a working list rather than an official directory, and where it disagrees with the responsible organisation's own site, that site is right and we would like to be told.