Emergency Numbers in Pakistan: 15, 1122, 115 and Every Helpline

Emergency numbers, when minutes count

These are the short codes to call first. Each row says where we read it.

Rescue 1122 is not one national service. Punjab runs its own, Sindh's 1122 ambulance is run by SIEHS, and Gilgit-Baltistan has its own Rescue 1122. Our guides to Rescue 1122 numbers in Punjab, the free 1122 ambulance in Sindh and Rescue 1122 in Gilgit-Baltistan cover each one. If you live somewhere else, find out today which ambulance service covers your area.

Complaints about the emergency services themselves

Two of these services publish a separate line for complaints, so the emergency line stays free for emergencies.

1. 1192 is Rescue 1122 Punjab's line for lost items, complaints and feedback, listed on rescue.gov.pk.
2. 1787 is the IGP Complaint Center for Punjab Police, listed on punjabpolice.gov.pk.
3. 0800-111-11 is Punjab's Counter Terrorism Department, on the same Punjab Police list.
4. 117 is railway enquiry, also on that list.
5. Do not use 15 or 1122 to complain. Those lines are for people in danger.

Money, fraud and stolen phones

These are not emergencies in the ambulance sense, but the first hour still decides the outcome.

1. Your own bank's helpline, printed on your card, for any money leaving your account. Our list of bank helplines has them all.
2. 0800-55055 is the PTA consumer helpline, shown on pta.gov.pk. Our guide to blocking a lost or stolen phone sets out the steps in order.
3. 1102 is the CPLC helpline in Karachi, shown on cplc.org.pk.
4. 1799 is the NCCIA cybercrime helpline. Our guide to reporting a cybercrime to NCCIA covers the online complaint.
5. 130 for the motorway police and NHA, and 1313 for M-Tag.

Services and benefits

People search for these slowly rather than in a panic. They matter because the other option is often an agent who charges for something free.

0800-26477 is the BISP helpline. It is free, and we read it on bisp.gov.pk. If somebody asks you for money to fix a BISP problem, call that number instead. Our guide on what BISP pays sets out the amounts.

For fuel and gas complaints, OGRA takes complaints online through the Lodge Complaints page on ogra.org.pk. Its head office PABX in Islamabad is 051-9108890-98.

Two numbers changed from the old version

We changed two numbers from the old version of this page. The PTA line for a lost phone is now 0800-55055, the number on PTA's own site. The OGRA number is replaced by OGRA's online complaint page, because the old number does not appear anywhere on ogra.org.pk.

For anything life threatening, use 15, 1122 or 115 without waiting. For anything else, if a number here does not connect, open the organisation's own website. Fake helpline numbers are common in search results.

Save them properly, before you need them

Put the emergency numbers in your phone contacts now. A contact can be reached from a locked screen on most phones. A note cannot.

Write 15, 1122 and 115 on paper and keep it in a fixed place at home. Tell older relatives where it is. This is the cheapest preparation on this page.

If your work is in a factory, the law also puts duties on the manager after an accident. Our guide to workplace facilities and safety rules covers what must be reported. For food poisoning after a meal out, call 1122 first, then see our guide to Punjab Food Authority penalties for unsafe food.

Never give a code to a caller

Real helplines do not call you to ask for a one time password, a PIN or a wallet code. Most phone fraud in Pakistan comes from people pretending to be the organisations on this list.

If you get such a call, end it and dial the number yourself from the organisation's own site. The same goes for messages offering easy money for watching adverts; our guide to whether online earning apps pay explains how to check them.

Common questions about helpline numbers

What is the police emergency number in Pakistan?

15. The Punjab Police website lists it as Police Emergency 15.

Is 1122 available everywhere in Pakistan?

It runs in Punjab, in Sindh through SIEHS, and in Gilgit-Baltistan, each as a separate service. Check which service covers your own area.

Which number do I call for an ambulance?

1122 where it runs, or 115 for Edhi. Save both, because cover differs by area.

Are these numbers free?

Emergency short codes are meant to be free, and 0800 numbers are toll free by design. Do not let cost stop you in an emergency.

What is the fire brigade number?

16, on the Punjab Police helplines list. Rescue 1122 also runs a fire service in Punjab.

What if the number does not connect?

Try again, then use the organisation's own website to find the current number. Never take a helpline number from a site you cannot trace to the organisation.

How we verified this

What we checked and where we read it.

We opened each organisation's own website on 8 November 2026 and copied every number below from there.

Last checked 8 November 2026. We read each number on these official pages that day: Punjab Police (15, 16, 1787, 0800-111-11, 117), Rescue 1122 Punjab (1122, 1192), SIEHS 1122 Sindh, Edhi Foundation (115), PDMA Punjab (1129), PDMA Khyber Pakhtunkhwa (1700), NDMA (051-111-157-157), PTA (0800-55055), CPLC (1102), BISP (0800-26477) and OGRA's complaint page. The 130 and 1313 numbers are from our earlier M-Tag work. This is a working list, not an official directory. Where it differs from an organisation's own site, that site is right.