TESCO New Connection Apply Online: ENC Steps, 6 Documents and Rs 1,220 per kW Deposit in KP Tribal Districts

The Tribal Areas Electricity Supply Company (TESCO) supplies power to the merged tribal districts of Khyber Pakhtunkhwa, such as Khyber, Bajaur, Mohmand and Kurram. We went through TESCO's website on 12 November 2026, opened its new connection links and downloaded both of its forms. One of them turned out to be a scanned image, so we explain below what to do instead.

TESCO sends new connection applicants to the ENC portal

TESCO's home page has a "New Connection" link, and its Consumer Services menu has "Apply New Connection". Both open enc.com.pk, the shared Electricity New Connection (ENC) system. ENC's header lists 8 companies: LESCO, GEPCO, PESCO, HESCO, SEPCO, QESCO, TESCO and HAZECO.

The ENC home page has eight buttons on the left: Home, Track, Apply, Change, Print Form, Print DN, Pay DN and Upload DN. DN means demand notice, the bill for your connection charges and deposit. When we opened it, the notice board carried only one message, telling IESCO customers to use iesco.enc.com.pk instead.

1. Open enc.com.pk and press Apply.
2. Choose TESCO and your office, then enter the applicant's details, the address of the premises and the load you need.
3. Upload the documents listed below and submit. Note the tracking ID.
4. Use Print Form to keep a copy of what you sent.
5. Wait for the site survey. When the demand notice is ready, use Print DN, pay it at the bank named on it, then use Upload DN to send the paid copy.
6. Submit a wiring test report from a licensed contractor, then wait for the meter.

We opened the public pages of ENC but did not submit an application, since that needs a real property and CNIC. Steps 5 and 6 come from TESCO's own procedure sheet and NEPRA's manual. To follow your application after you submit it, use our ENC new connection status check guide.

Documents TESCO asks for with the application

TESCO's connection procedure lists six documents for homes, shops and factories. The main ones are attested CNIC copies of the applicant and a witness, proof of ownership, and an NOC from the owner if you are a tenant. Limited companies add three more papers.

NEPRA's Consumer Service Manual adds one more thing: an affidavit on Rs 50 non-judicial stamp paper. In it, the owner states that no connection existed before at the premises and that any old dues found later will be paid. A tenant's landlord signs a similar affidavit.

TESCO's printed form is a scan

TESCO's Downloads page offers a "New Connection Form". We downloaded it on 12 November. It is a 40 KB scanned image inside a PDF, so you cannot type into it and it prints small. ENC's own site has the Abridged Conditions of Supply and specimen NOC and undertaking forms in its blank forms section, and those are clearer to print.

TESCO security deposit is Rs 1,220 per kW for a town home

NEPRA's Consumer Service Manual sets the security deposit for every company, including TESCO. A home pays Rs 1,220 per kW in urban areas and Rs 610 per kW in rural areas. A shop pays Rs 1,810 or Rs 920 per kW. The deposit is part of the demand notice.

As an example, a 2 kW home in a village would pay a deposit of Rs 1,220, and the same home in a town Rs 2,440. That is our own arithmetic from NEPRA's rates. The cost of the service line and meter is added separately after the survey, and TESCO's website does not publish a flat fee for it. Our guide to the security deposit on your electricity bill explains when it can be raised later.

TESCO should connect a home within about 30 days

NEPRA's manual gives 30 days for a connection up to 15 kW, such as a home or shop, after full payment of the demand notice. Loads from 15 to 70 kW get 44 days. TESCO's own sheet gives 27 working days for B-1 and B-2 industrial connections, not counting the time you take to pay.

TESCO's sheet splits the industrial timeline into two phases. Registration, survey and the demand notice take 10 days. After you pay and submit the wiring test report, verification, the service connection order and the meter take 17 days.

If the connection is late

Ask your sub division office first, in writing, with your tracking ID. TESCO lists customer service centres at Grid Station Danish Abad, Peshawar, on 091-9218082, and at Industrial Estate Hayatabad on 091-5817581. You can also register a complaint on the CCMS link on TESCO's home page.

Once you have a connection, our TESCO bill check guide shows how to download your bill. Supply hours on many TESCO feeders are long, as our TESCO load shedding schedule shows, so ask your SDO about your feeder before you plan large appliances.

Common questions

How do I apply for a TESCO new connection online?

Use enc.com.pk, which TESCO's "Apply New Connection" link opens. Pick TESCO, fill in your details and load, upload the documents and note your tracking ID.

What documents are needed for a TESCO connection?

The form, signed Abridged Conditions of Supply, attested CNIC copies of you and a witness, property ownership proof, and an owner's NOC if you rent.

What is the TESCO security deposit for a home?

Rs 1,220 per kW in towns and Rs 610 per kW in villages, under NEPRA's Consumer Service Manual.

How long does a TESCO new connection take?

About 30 days for a home or shop up to 15 kW after you pay, per NEPRA. TESCO's own sheet gives 27 days for industrial B-1 and B-2 connections.

Where is the TESCO head office?

At WAPDA House, Shami Road, Peshawar. TESCO's website lists 091-9212964 and 091-9212950.

How we verified this

What we checked and where we read it.

On 12 November 2026 we opened the TESCO website, its Downloads and contact pages, the TESCO connection procedure, the ENC portal and NEPRA's Consumer Service Manual of November 2025. We did not submit an application or call any number.