Honda, Suzuki and Toyota Helpline Numbers in Pakistan: Toll Free, Email and Branch Lines (2026 List)

Toyota's toll free complaint line in Pakistan is 0800-11123, Atlas Honda's for motorcycles is 0800-24522, and Pak Suzuki's call centre is 021-111-789-854. We took each number from the company's own contact page on 24 October 2026, along with the complaint email, office hours and branch lines. Below is the full list, what to have ready when you call, and what to do when the company does not reply.

Most complaints start at the dealer, and most should. But when a dealer refuses a warranty repair, sits on a booking or sells a part that does not fit, the maker's customer care line is the next step. Calling the right number with the right details saves a week.

Every official car and bike helpline we could verify

Three makers published a toll free or call centre number that we could read on their own sites today: Toyota, Atlas Honda and Pak Suzuki. Honda's car company blocked our check, so its line below comes from our reading of its contact page on 20 October 2026.

Toyota also links a WhatsApp chat from its website, on 0307-3330761. Atlas Honda says its contact centre answers Monday to Friday in working hours, so a Saturday call may go unanswered.

Atlas Honda has branch lines in six cities

Atlas Honda lists branch offices and customer care centres in Lahore, Islamabad, Faisalabad, Multan, Hyderabad and Rahim Yar Khan. A local branch can be quicker than the national line for a dealer dispute in that city.

Atlas Honda's registered office is at 1-McLeod Road, Lahore. Its Karachi factory lists a UAN of 021-111-111-245. Pak Suzuki's head office is at DSU-13, Pak Steel Industrial Estate, Bin Qasim, Karachi, on 021-34723551 to 58. Toyota's is at Port Qasim, Karachi, on 021-34721100.

Keep five details ready before you call

An agent can do little without the chassis number. Have it ready with your CNIC, the dealer's name, the date of purchase or booking, and any reference the dealer gave you. For a Toyota booking, that reference is the PBO number on your booking order.

1. Write down the chassis number from the registration book or smart card.
2. Keep the CNIC of the person the vehicle was sold or booked to.
3. Note the dealer's name, city and the salesman or service adviser.
4. Gather the invoice, booking order or service booklet pages.
5. Write a three line summary of the problem and what you want.

Ask for a complaint number at the end of every call and write it down with the date and the agent's name. If you call again, quote it first. Then send the same summary by email, so the complaint exists in writing as well.

Which complaint goes to which line

Warranty refusals, booking delays and wrong parts go to the maker. Registration, token tax and number plates go to your provincial excise department, not the maker. A recall goes to the maker, and a crash or breakdown on the motorway goes to the motorway police.

• Warranty refused by a dealer: the maker's helpline, then email with the dealer's written refusal.
• Booking delay: for Toyota, first check the delivery status online with your PBO number and CNIC, then call 0800-11123.
• Recall: the maker. Honda's current car recall is the Honda airbag recall for the Civic Reborn, CR-V and Accord.
• Toll tag or motorway toll: not the car maker. The M-Tag helpline 1313 handles tag problems.
• Breakdown on the motorway: call 130 for the motorway police, one of the emergency helpline numbers in Pakistan.

When the company does not reply

Give the company a fair chance, usually two weeks after a written complaint. If it does not resolve the problem, a consumer court is the next step, and the email trail you built is your evidence.

Consumer courts are provincial. In Punjab a consumer court claim needs a 15 day legal notice to the company first. A Sindh consumer court complaint also starts with a written notice and a 15 day wait. Keep receipts, the complaint number and every email.

Do not pay anyone who calls you claiming to be from a car company and asks for a fee to speed up delivery or a warranty claim. Toyota's own booking page says to pay only Indus Motor Company Ltd, by pay order in your name. The same caution applies to every maker.

Common questions

What is the Toyota complaint number in Pakistan?

The Customer Assistance Centre is toll free on 0800-11123. The UAN is 111-86-96-82, also written 111-TOYOTA.

What is the Honda bike helpline number?

Atlas Honda's contact centre is 0800-24522, toll free, or 042-111-245-222, Monday to Friday in working hours.

What is the Suzuki helpline number?

Pak Suzuki's call centre is 021-111-789-854. The email is customercentre@paksuzuki.com.pk.

Is the Honda car helpline the same as Honda bikes?

No. Honda cars are sold by Honda Atlas Cars, whose UAN is 021-111-430-111. Motorcycles are Atlas Honda, on 0800-24522.

Can a car company help with my number plate or token tax?

No. Registration, number plates and token tax are handled by your provincial excise department.

How we verified this

What we checked, where we read it, and what we could not confirm.

We read the contact pages of Indus Motor (Toyota), Atlas Honda and Pak Suzuki on 24 October 2026. Honda Atlas Cars' site refused our connection that day, so its UAN and email come from our reading of its contact page on 20 October 2026. We could not open the websites of Yamaha, Kia and Changan, so their numbers are not listed.