Get Your CNIC Delivered Home: NADRA's Listed Charge Is Rs 165

NADRA lists a delivery charge of Rs 165 to send an ID card to an address within Pakistan. Overseas delivery varies by country. That is the figure on NADRA's own fee page, and it applies to cards, not to every certificate.

If you cannot spare a day to go back to a registration centre and collect your CNIC, doorstep delivery is the sensible choice. The catch is knowing what you are agreeing to pay, and what to do when the card does not arrive.

We read NADRA's fee structure page at nadra.gov.pk on 8 October 2026. The Rs 165 figure and the helpline numbers come from NADRA's own pages.

The listed charge within Pakistan is Rs 165

NADRA's fee page has a table called Delivery Charges (ID Cards). Within Pakistan the charge is PKR 165. For delivery abroad, the table says the charge varies from country to country, with no figure given.

The page does not say whether you pay the Rs 165 when you apply or when the card arrives. It also does not say which courier carries it. Ask when you pay, and keep the receipt that shows the line.

The card fee is separate from delivery

The Rs 165 is only the delivery charge. The card has its own fee. A normal CNIC renewal or duplicate is Rs 400 and takes 15 days. A Smart NIC is Rs 750 and takes 31 days. Urgent and executive tiers cost more.

NADRA also says that the processing clock starts after the fee is paid. If the card is slow, count days from payment, not from the day you went to the counter.

The full list of costs for other documents is in our guide to NADRA fees for every document. Another page, on why sites disagree on NADRA CNIC fees, explains why you should trust the NADRA page over a blog.

A biker service has been reported in Sindh

A trade report says NADRA started a home delivery biker service for CNICs in Sindh. It names the call centre numbers 7000 and 111-786-100. We could not find that service on the NADRA site, so we treat it as reported and not confirmed.

The report said the service targets people in remote or rural areas who find it hard to reach a NADRA office. It dates from the period when NADRA moved its services into the PakID app, which was also reported as a plan to make the process possible from home.

NADRA's own footer lists the helpline 1777 and the phone number +92 51 111 786 100. That second number matches the one in the report. If you live in Sindh, call it, ask whether the biker service runs in your district today, and ask what it costs.

Steps to get a card delivered

The process starts with an application, either on the PakID app or at a centre. Choose delivery when asked, pay the card fee and the Rs 165 charge, and keep the tracking ID. Then follow the file until the card is out.

1. Apply for your card on the PakID app, or at a registration centre.
2. Choose delivery to your address when the option appears, and check the address twice.
3. Pay the card fee and the Rs 165 delivery charge, and keep the receipt.
4. Save the tracking ID and follow the status.
5. Call 1777 if the card has not arrived after the listed processing time.

Our guide to tracking a NADRA application by text message explains how to read the reply. If you are applying through the app, reprinting a lost CNIC on the PakID app covers that route.

What to do when the card does not arrive

Wait until the listed processing time has passed. Then check the status with your tracking ID. If it shows dispatched but you have nothing, call the helpline, and complain through NADRA's portal with the tracking ID and your address.

The complaints portal is complaints.nadra.gov.pk and the complaint email is csd@nadra.gov.pk. Both are on NADRA's footer. Write your tracking ID and the date you paid in the first line.

Be accurate about the address. A wrong flat number or an old mobile number is the cheapest mistake to avoid. If you move house before the card is dispatched, tell NADRA at once, because the page lists no way to redirect a card after dispatch.

If your old card was lost, block misuse as well. The steps in what to do if you lose your CNIC cover that.

When collecting in person is better

For an urgent need, collect the card yourself. A Smart NIC at the normal tier takes 31 days, and the executive tier takes 9, so speed is chosen at the fee, not by delivery. Collection also avoids a second wait.

NADRA lists registration centres and Mega Centres across the country. The addresses are in our list of all NADRA Mega Centres with timings.

Common questions

How much does NADRA charge to deliver a CNIC?

PKR 165 within Pakistan, according to NADRA's fee page. Overseas delivery varies by country.

Do I pay delivery when I apply or on arrival?

The page does not say. Ask when you pay and keep the receipt.

Does the biker service exist in my city?

A report names it for Sindh, with call numbers 7000 and 111-786-100. We could not confirm it on NADRA's site, so call and ask for your district.

Can I choose a courier?

NADRA's page lists no choice of courier. Ask at the time of application.

How long does delivery take after the card is printed?

The page gives processing times, 15 days for a normal CNIC and 31 for a Smart NIC, but no separate courier time.

Where do I complain if the card is lost in transit?

Use complaints.nadra.gov.pk, the helpline 1777 or csd@nadra.gov.pk, with your tracking ID.

How we verified this

What we checked, where we read it, and what we could not confirm.

Last checked 8 October 2026. The delivery charge, card fees and processing times are on the fee structure page of the National Database and Registration Authority, nadra.gov.pk/feeStructure. The helpline, phone number, complaints portal and email were read from the footer of nadra.gov.pk. The Sindh biker service and its 7000 call number are reported by a trade publication and we could not find them on NADRA's own pages. We did not find when the charge is collected, which courier is used, or how redirects work. Confirm the charge before you pay.