Islamabad Police doesn’t publish full FIRs online for public viewing. You can check the status of a complaint using your complaint number and CNIC, and you can get a physical copy of an FIR from a Police Khidmat Markaz (PKM). High court case searches also require case numbers or FIR numbers but only show limited details.
Quick answer
To track an FIR or complaint in Islamabad, use the Check Complaint Status portal with your complaint number and CNIC. To obtain a copy of an FIR, visit the Police Khidmat Markaz with your CNIC, the FIR number and relevant documents; the service is free and takes about 5 to 10 minutes. For court case status, use the Islamabad High Court case search and enter your case or FIR number.
In a Hurry? Checklist
- Have your complaint number and CNIC ready.
- Use the Islamabad Police Check Complaint Status portal for complaint updates.
- For FIR copies, collect the FIR number and police station details and visit PKM.
- Use high court case search for court case updates.
- Call emergency helpline 15 for urgent queries.
Jump to Section
- Overview and requirements to Check FIR online in Islamabad
- Method 1 – Check complaint status online
- Method 2 – Get a copy of an FIR from Police Khidmat Markaz (PKM)
- Method 3 – Check case status via Islamabad High Court
- Troubleshooting/common issues
- Benefits of Checking Online (extra uses)
- Quick FAQs
- Conclusion
Overview and requirements to Check FIR online in Islamabad
An FIR is an official document for a cognizable offence. Islamabad Police offers two main public services: tracking complaint status online and obtaining a physical copy of an FIR. The complaint status portal requires a complaint number and CNIC. The PKM service provides printed FIR copies if you supply the FIR number, police station and identification documents. Court case status can be checked online by entering the case or FIR number on the Islamabad High Court website.
Requirements:
- For complaint status: complaint number and CNIC.
- For FIR copy: original CNIC + two photocopies, reason for requesting the copy, FIR number and police station information.
- For court case search: case/FIR number (mandatory).
Method 1 – Check complaint status online
- Go to the Islamabad Police Check Complaint Status page (/CheckComplaintStatus.php). You’ll see a simple form asking for complaint number and CNIC.
- Enter the complaint number issued when you filed your complaint.
- Enter your CNIC number exactly as on your national ID card.
- Click Check Complaint Status. The portal will display whether your complaint is pending, in process or resolved.
- If no result appears, double‑check your number or call the helpline.
Method 2 – Get a copy of an FIR from Police Khidmat Markaz (PKM)
- Locate your nearest PKM (for example, in Sector F‑6/1, H‑11 Police Lines). Bring your original CNIC and two photocopies.
- Take the FIR number and name of the police station where the FIR was lodged.
- Explain why you need the copy (e.g., insurance claim). Provide any relevant documents.
- Submit your request at the counter. There is no fee for a copy.
- You’ll receive the FIR copy within about 5–10 minutes on the spot.
Method 3 – Check case status via Islamabad High Court
- Open the Islamabad High Court Case Status page (/frmCseSrch). The page explains that only the case number field is mandatory, but you can also search by case FIR number.
- Select the type of search (e.g., “Case FIR Number”). Enter the FIR number and year.
- Click Search to see case stage, hearing dates and FIR details. Note: information is tentative and should be confirmed with the court.
- For decisions or certified copies, contact the relevant branch in person.
Troubleshooting/common issues
- Wrong complaint number: verify digits; numbers are case‑sensitive in the portal.
- Cannot recall FIR number: check your copy of the FIR or ask the police station to provide it. Without the FIR number, PKM cannot issue a copy.
- Portal not loading: refresh the page or try again later. You can also call helpline 15 or the PKM phone number for assistance.
- Court case not found: The high court’s database may not be up‑to‑date. Use the “Contact Us” section on the site for guidance.
Benefits of Checking Online (extra uses)
- Free and quick: obtaining an FIR copy at PKM takes about 5–10 minutes and doesn’t cost anything.
- Transparent tracking: the complaint status portal ensures you’re aware of progress on your complaint.
- Court information: online case status helps you plan your court visits and track hearing dates.
Quick FAQs
You cannot view all FIRs by just entering a CNIC. You can only check the status of your own complaint using the Check Complaint Status portal with your complaint number and CNIC.
Each province has its own system. Islamabad uses a complaint status portal and PKM; Punjab has a separate e‑police portal (see our Punjab guide). Don’t expect a single nationwide search.
Islamabad Police doesn’t publish full FIRs online. You can track complaint status, but copies are issued only at PKM.
Use the complaint status portal with your complaint number and CNIC. Without these, you cannot retrieve your complaint information.
Islamabad Police offers the “ICTP Mobile Application” for traffic services, but it doesn’t provide FIR details. Stick to the web portal for complaint status.
Conclusion
In Islamabad, checking your FIR isn’t about browsing random websites. Use the Check Complaint Status portal with your complaint number and CNIC for updates, visit PKM to get a physical copy and use the high court’s case search for court status. Don’t pay anyone for these services, they’re free.

