How to Get an Experience Certificate From Your Employer in Punjab
Employer in Punjab will not give an experience letter? The Labour Code 2026 sets a 10 working day deadline. What it must say, the steps and where to complain.

Your employer in Punjab must give you an experience certificate when your job ends. The Punjab Labour Code 2026 sets the deadline at the tenth working day after you leave, for any reason, including resignation. If the employer refuses, write to them within three months, then take it to the Labour Court.
Most people ask for an "experience letter" or a "relieving letter" and then wait. The next employer wants the paper, and the old one stops answering calls. That is the moment this right matters.
We read both laws that cover it on the Punjab Code, the Punjab government's own statute website, on 1 October 2026: the new Punjab Labour Code 2026 and the older Standing Orders Ordinance of 1968. Both give you a certificate. They differ on who gets it and how fast.

Your legal right to an experience certificate in Punjab
Section 158 of the Punjab Labour Code 2026 says that when employment ends "for any reason whatsoever", the employer shall give the employee a certificate before the tenth working day. Resigning, being let go and retiring all count.
The law calls it a "certificate of employment". In offices it goes by other names: experience certificate, service certificate, experience letter. A relieving letter is a slightly different thing. It confirms you were released from duty. Many employers put both in one letter, and that is fine, as long as the details below are in it.
Section 3 of the Code adds a useful line. A contract or company policy cannot take away a right the Code gives you. So a clause saying "no experience letter if you leave before two years" does not override the law.
What the certificate must say, and what it must not
The certificate must state five things: the employer's name and address, the nature of its business, how long you worked there without a break, your job title, and why the job ended. It must not judge your work unless you ask.
| Item | Required under section 158 |
|---|---|
| Employer's name and address | Yes |
| Nature of the employer's business | Yes |
| Length of your continuous employment | Yes |
| The capacity you worked in (your post) | Yes |
| Reason the employment ended | Yes |
| Comments on your performance | Only if you ask for them |
That last rule protects you. An angry manager cannot write "poor attitude" on the certificate. If you want a reference that praises your work, ask for it separately and in writing. Check the dates carefully. A wrong joining date can cost you when you claim gratuity and provident fund, which depend on years of service.

Which law applies to you right now
The Labour Code was passed on 4 February 2026 and published on 10 February 2026. It takes effect on a date the government notifies. Reports differ on whether that notice has come out, so the older Standing Order 19 may still be the rule your employer follows.
Section 1(3) of the Code says it comes into force on a date the Punjab government notifies in the official Gazette. In May 2026, the Code was reported as enforced across Punjab. We could not find that commencement notification on the Punjab Code or on the Labour Department's website. The Punjab Code still lists the 1968 Standing Orders Ordinance as a current law. Until the notice is clear, rely on both.
- Under the Code: every worker except civil servants, the armed forces and the police. Any reason for leaving. Ten working days.
- Under Standing Order 19 of the 1968 Ordinance: every permanent workman gets a service certificate when he is dismissed, discharged, retrenched or retires. It covers shops, offices and factories with 20 or more workers. A permanent workman is one who has passed three months' probation in a job meant to last over nine months.
The old rule has gaps. It does not name resignation, and it sets no deadline. Ask for the certificate on your last day anyway, under both laws. The rules when a job in Pakistan ends come from the same 1968 Ordinance, including the two working day deadline for your final pay.
How to ask for your experience certificate, step by step
Ask in writing on your last working day, keep proof that you asked, and wait ten working days. If nothing comes, send a written grievance. Keep a copy of every letter you send and receive.
- Write a short request. Address it to HR or the owner. Give your name, CNIC number, post, joining date and last day. Ask for the certificate under section 158 of the Punjab Labour Code 2026 and Standing Order 19.
- Send it in a way you can prove. Email from your personal address, or hand it over and get a signed and stamped copy back. A WhatsApp message alone is weak proof.
- Keep your own records. Save your appointment letter, salary slips, bank statements showing salary, and your office ID card. These prove your dates if the employer goes quiet.
- Wait ten working days. Count from your last day of work, and count working days, not calendar days.
- Send a written grievance. If nothing arrives, write again and call it a grievance. The employer has 15 days to reply in writing.
- Go to the Labour Court. If the employer still refuses or does not reply, you can apply to the Labour Court within 60 days.

When the employer refuses to give an experience certificate
A refusal is a grievance under Punjab law. You have three months from the refusal to raise it in writing. The employer then has 15 days to decide. After that you have 60 days to reach the Labour Court, which must decide within 90 days.
These time limits are the same in section 335 of the Labour Code and in section 33 of the Punjab Industrial Relations Act 2010, which applies under the old law. So the route works whichever law your employer says it follows. You can go to the court yourself, or through your union's shop steward if you have one.
You can also report the employer to the Punjab Labour and Human Resource Department. Its online complaint form takes your name, mobile number and one attached file, so attach your written request and any reply. The department lists 042-99263671 and 042-99263672 as its phone numbers.
Some employers hold the certificate back to force you to sign something, such as a waiver of dues. Do not sign away pay or gratuity to get a letter the law already owes you. If the refusal comes with threats or harassment, that is a separate complaint, and the workplace harassment complaint process is the place for it.
If your employer also owes you pay, the steps to claim unpaid salary in Punjab use the same Labour Court route.
Common questions
Can my employer refuse an experience letter because I resigned?
No, not under the Punjab Labour Code 2026. Section 158 applies when employment ends for any reason. The older Standing Order 19 does not name resignation, so cite the Code.
How many days does the employer have?
Ten working days from the end of your job, under section 158 of the Code. The older Standing Order 19 gives no fixed deadline.
Can the certificate say I was a bad worker?
No. The Code bars any assessment of your work unless you ask for one. It must state facts only: employer, business, length of service, post and reason for leaving.
Can my employer hold the certificate until I serve notice or pay something back?
The law sets no such condition. A dispute over notice pay is a separate matter. Raise it in your grievance, but ask for the certificate on its own.
Where do I complain in Punjab?
First to your employer in writing. Then to the Labour Court, or to the Labour and Human Resource Department through its online complaint form.
How we verified this
What we checked, where we read it, and what we could not confirm.
Last checked 1 October 2026. We read the Punjab Labour Code 2026 on the Punjab Code for sections 1, 2, 3, 158 and 335. We also read the Industrial and Commercial Employment (Standing Orders) Ordinance 1968 there, for section 1 and Standing Orders 1 and 19, and section 33 of the Punjab Industrial Relations Act 2010. We opened the Labour Department's complaint form and contact details. We could not find the Code's commencement notification on any Punjab government website, and the Code's own text says it starts only on a notified date. Press reports from May 2026 say it is in force. Reports differ, so we give both laws. This is general information, not legal advice.
About the author

Public Services and Education Journalist
Fajr Riaz is a journalist and content writer at Pakistan Era, based in Lahore. She covers the questions people meet in everyday life in Pakistan: how a public service works, what a change in the rules means, and where to find a reliable answer.




