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Northwest General Hospital Peshawar Appointment: Call, WhatsApp 0321-5838800, Online Form and Lab Reports

Book Northwest General Hospital Peshawar on 091-5838800 or WhatsApp 0321-5838800. See the lab report login, four collection points and home sampling hours.

Fajr Riaz, author at Pakistan EraFajr Riaz4 min read
An empty, bright hospital waiting hall with rows of blue chairs and tall windows

To book an appointment at Northwest General Hospital (NWGH) in Peshawar, call 091-5838800, send a WhatsApp message to 0321-5838800, email info@nwgh.pk or use the online request form. Lab reports open online with the invoice number and access code printed on your receipt.

NWGH is a private hospital on Passport Office Road in Hayatabad. Its website lists four booking routes, a 24/7 emergency, four lab collection points near Peshawar's big government hospitals and a home service for sampling, nursing and physiotherapy. Below is each route, the lab report login, the collection points with their numbers and the home service rules. We read NWGH's own website on 28 October 2026.

NWGH appointments can be booked four ways

NWGH's own FAQ lists four ways to book before you come: a call to 091-5838800, a WhatsApp message to 0321-5838800, an email to info@nwgh.pk, or the online booking page. Its general line, 091-111-583-880, also answers calls.

RouteContactGood for
Phone091-5838800Booking a slot the same day
WhatsApp0321-5838800Booking in writing, with a record of the time
Emailinfo@nwgh.pkPatients outside Pakistan sending reports first
Online formnwgh.pk "Request an Appointment"Asking for a named consultant
General line091-111-583-880Questions and directions

NWGH's website does not publish OPD hours. Ask for the consultant's clinic time when you book, rather than arriving early and waiting.

Ways to book at Northwest General Hospital Peshawar: call 091-5838800, WhatsApp 0321-5838800, email info@nwgh.pk, online form

How to request an NWGH appointment online

Open "Request an Appointment" on nwgh.pk, fill in the patient's name, age, phone and email, name the consultant if you know one, and send. NWGH says its representative then contacts you to confirm the date and time.

  1. Go to the NWGH appointment request page.
  2. Type the patient's name, age and a phone number you will answer.
  3. Add an email address. The form marks it as required.
  4. Write the consultant's name, or the problem if you do not know which doctor you need.
  5. Press Send and keep your phone close. The booking is not fixed until NWGH calls back.

NWGH lists more than 35 departments, from cardiology and nephrology to psychiatry and plastic surgery. The "Our Doctors" page filters consultants by department, which helps you pick the right name for the form.

Afghan patients often come to Hayatabad for treatment. NWGH says it runs an Afghan Desk staffed by Farsi and Dari speakers, and that its PR department helps families find guesthouses nearby during an admission.

NWGH lab reports open with your invoice number and access code

NWGH's online patient reporting page asks for two things printed on your receipt: the invoice number and the access code. Reports only appear once the hospital has prepared and approved them.

  1. Open "Lab Reports" at the top of nwgh.pk. It goes to NWGH's online patient reporting page.
  2. Enter the invoice number from the receipt.
  3. Enter the access code from the same receipt.
  4. Allow pop-ups in your browser. The page says reports open in a pop-up and need JavaScript.
  5. Save or print the report for your doctor.

The page warns you not to share your invoice number and access code, so keep the receipt private. If the report will not load, call the NWGH helpline on 091-111-583-880.

Steps to view an NWGH lab report online: open Lab Reports, enter invoice number and access code, allow pop-ups, save

NWGH runs four lab collection points in Peshawar

NWGH lists four lab collection points: opposite Hayatabad Medical Complex, at the KTH emergency gate, opposite the LRH emergency gate and in Dabgari Garden. The first three say they are open 24 hours with home delivery.

Collection pointWherePhone
Hayatabad Medical ComplexShalman Market, opposite HMC091-5824800
Khyber Teaching HospitalMateen Medical Center, KTH emergency gate091-5701517
Lady Reading HospitalOpposite the LRH emergency gate091-2218800
Dabgari GardenHabib Medical Complex091-2592353

These points are useful if a doctor at a government hospital such as Khyber Teaching Hospital sends you for a test the hospital lab cannot do that day. The Dabgari Garden listing does not mention 24-hour opening, so call first at night.

NWGH lab collection points: opposite HMC 091-5824800, KTH 091-5701517, LRH 091-2218800, Dabgari Garden 091-2592353

NWGH home health services run Monday to Saturday, 9am to 10pm

NWGH's home service covers lab sampling, nursing, physiotherapy, and pharmacy with home vaccination. Book by calling or sending a WhatsApp message to 091-5838800. It runs Monday to Saturday, 9am to 10pm, inside Peshawar city only.

  • You pay when the service is finished, through approved payment methods.
  • Pharmacy orders under Rs 2,000 are not delivered.
  • Cancel or move a booking at least 2 hours ahead.
  • Emergencies are not covered. NWGH tells patients to come to the hospital instead.

The emergency department runs 24/7. NWGH says most emergency patients are admitted or sent home within 4 hours, with specialists on call around the clock.

NWGH's menu shows a Sehat Card page, but it returned "not found" when we checked, so confirm Sehat Card cover by phone before an admission. If treatment goes wrong, you can complain about a hospital in KP, or email feedback@nwgh.pk first. Patients comparing private hospitals in Peshawar often also look at Rehman Medical Institute.

Common questions

What is the NWGH Peshawar appointment number?

091-5838800 for calls, or WhatsApp 0321-5838800. The general line is 091-111-583-880.

How do I check my NWGH lab report online?

Open Lab Reports on nwgh.pk and enter the invoice number and access code printed on your receipt.

Where is Northwest General Hospital?

On Passport Office Road, Section A-3, Phase 5, Hayatabad, Peshawar.

Does NWGH collect blood samples at home?

Yes, inside Peshawar city, Monday to Saturday from 9am to 10pm. Book on 091-5838800.

Is NWGH emergency open at night?

Yes. NWGH says its emergency department is open 24/7.

How we verified this

What we checked, where we read it, and what we could not confirm.

We read NWGH's home page and FAQ, appointment request page, contact page, emergency page, lab collection point page, home health services page, doctors page and the online patient reporting page on 28 October 2026. NWGH does not publish OPD hours or consultation fees, and its Sehat Card page returned "not found", so we could not confirm either. We had no receipt of our own, so we did not open a real report.

About the author

Fajr Riaz, author at Pakistan Era

Public Services and Education Journalist

Fajr Riaz

Fajr Riaz is a journalist and content writer at Pakistan Era, based in Lahore. She covers the questions people meet in everyday life in Pakistan: how a public service works, what a change in the rules means, and where to find a reliable answer.

TopicsNorthwest General HospitalAppointmentsLab ReportsPeshawarKhyber Pakhtunkhwa