PESCO New Connection Apply Online: 8 ENC Steps, Documents, Rs 1,220 per kW Deposit and 30 Days (Khyber Pakhtunkhwa)

PESCO, the Peshawar Electric Supply Company, supplies Peshawar and most settled districts of Khyber Pakhtunkhwa. Hazara now has its own company, HAZECO, and the former tribal districts are served by TESCO. We read PESCO's home page, the Consumer Service Manual it posts, and the ENC portal on 11 November 2026.

Check you are applying to the right company

Apply to PESCO only if your premises is in a PESCO area. Abbottabad, Mansehra and Haripur go to HAZECO, and Khyber, Bajaur, Mohmand and Kurram go to TESCO. The ENC portal lists PESCO, HAZECO and TESCO as separate companies.

The easiest check is a neighbour's bill. The company name is printed at the top, and the ENC form asks for that neighbour's 14-digit reference number anyway.

Steps to apply for a PESCO connection online

The ENC form takes your details, your appliances and five scanned files. Each file must be a JPG or PDF of 300 KB or less. Submit it, keep the tracking ID, and PESCO staff then survey the site and issue the demand notice.

1. Open enc.com.pk and press Apply.
2. Enter a neighbour's 14-digit reference number, or your premises' old one if a connection was there before.
3. Choose PESCO, your sub-division and the load category. Most homes are "Load (up to 15kW)".
4. Fill your name, CNIC, two mobile numbers and address in English, and say whether you own or rent.
5. Add your appliances and their watts.
6. Upload the property document, your attested CNIC, a witness's attested CNIC, the neighbour's bill and the wiring contractor's test report.
7. Submit, note the tracking ID and press Print Form.
8. When the demand notice is issued, press Print DN, pay it at the bank named on it, then press Upload DN.

ENC's online Pay DN page says "FOR LESCO CUSTOMERS ONLY", so PESCO applicants pay at the bank. We read every field of the form but did not submit it. To follow your case, use our guide to tracking a connection on ENC.

Documents PESCO needs

NEPRA's manual, which PESCO posts on its site, lists the papers for every company: ownership proof, an affidavit on Rs 50 stamp paper, attested CNIC copies of you and a witness, and the owner's NOC if you rent. Companies add three more.

• Ownership proof of the premises, such as the registry, fard or allotment letter.
• Affidavit on Rs 50 non-judicial stamp paper: no connection existed before, you will pay any old dues found later, and you are not a defaulter of any company.
• Attested CNIC copies of you and one witness.
• Tenants: the landlord's NOC, ownership proof and CNIC copy, plus the landlord's Rs 50 stamp paper accepting your unpaid bills if you default.
• Companies: incorporation certificate, board resolution and directors' list with CNIC copies.

ENC's Downloads tab has specimens of the NOC and the affidavit. The full NEPRA rules are in our page on new connection documents and the demand notice.

PESCO security deposit and charges

The deposit is set per kW of load. Homes pay Rs 1,220 per kW in urban areas and Rs 610 in rural areas. Shops pay Rs 1,810 and Rs 920. The deposit is refundable when you close the connection with no dues.

The connection cost is separate. NEPRA's manual sets it as the actual material cost plus 12% store handling, plus 8% of that for installation. PESCO did not publish a flat single-phase fee on its site when we checked, so the amount on your demand notice is the one that counts. You get 30 days to pay it, and 30 more if you ask in writing three days before it expires.

How long PESCO takes, and where to complain

NEPRA's manual gives 30 days for loads up to 15 kW and 44 days for 16 to 70 kW. If PESCO is late, the company must explain each day of delay in writing, with a copy to NEPRA. PESCO takes complaints on 118, SMS 8118 or online.

Take your tracking ID, demand notice and bank receipt to your SDO first. Office numbers are on our PESCO SDO and XEN numbers page, and once you are connected, your first bill is on PESCO bill check online.

Common questions

How do I apply for a PESCO new connection online?

Go to enc.com.pk, press Apply, choose PESCO and fill the form. PESCO's site links ENC as "New Connection".

What is the PESCO security deposit for a house?

Rs 1,220 per kW in urban areas and Rs 610 per kW in rural areas, under NEPRA's manual on PESCO's site.

Can I pay the PESCO demand notice online on ENC?

No. ENC's Pay DN page is for LESCO customers only. Pay at the bank, then upload the paid notice.

How many days does PESCO take for a new meter?

NEPRA's manual allows 30 days for loads up to 15 kW after the demand notice is paid.

I live in Abbottabad. Do I apply to PESCO?

No. Hazara is served by HAZECO. Choose HAZECO on the ENC form.

Is the PESCO application form free?

Yes. NEPRA's manual says forms are free at every sub-division and on the company's website.

What we checked and sources

We read PESCO's home page, the Consumer Service Manual it posts (NEPRA's version of 26 November 2025), and the ENC portal form and pages, on 11 November 2026. The examples are our own arithmetic. We did not submit an application. Last checked 11 November 2026.