Skip to content
Pakistan Era logo
Guides

PTCL Office Near Me: All 198 PTCL and Ufone Shops in 98 Cities of Pakistan, With Timings (2026 List)

PTCL lists 198 PTCL and Ufone shops in 98 cities. Find every address in Lahore, Karachi, Islamabad and your town, plus shop timings and the Friday break.

Ali Akhtar, author at Pakistan EraAli Akhtar13 min read
A plain white landline telephone and a wifi router on a wooden service counter

PTCL lists 198 PTCL and Ufone joint shops in 98 cities on its own website, and every one opens from 9:00 am. Shops with several staff close at 5:30 pm and one-person shops close at 5:00 pm, with a Friday prayer break from 1:00 pm to 2:30 pm. Lahore has the most shops (31), then Karachi (26) and Islamabad (13). Find your city in the tables below.

We read PTCL's "PTCL/Ufone Shop Details" page on 12 November 2026 and sorted every address by city. PTCL and Ufone share these counters, so the same shop is the place to go for a PTCL landline or internet problem and for a Ufone SIM. Most shops sit inside or next to a PTCL telephone exchange, which is why so many addresses simply say "Telephone Exchange".

PTCL website page listing PTCL and Ufone shop addresses by city, with opening hours
Screenshot of ptcl.com.pk, 12 November 2026

PTCL shops open 9:00 am, with a Friday break

PTCL gives two closing times. A multi-staff shop works from 9:00 am to 5:30 pm. A one-person shop works from 9:00 am to 5:00 pm. On Friday every shop breaks for prayers from 1:00 pm to 2:30 pm, so do not plan a Friday visit around lunch time.

Shop typeOpensCloses
Multi-staff shop9:00 am5:30 pm
One-person shop9:00 am5:00 pm
Friday prayer break, all shops1:00 pm2:30 pm

PTCL does not say which shops are multi-staff. A shop in a city centre or a big market is more likely to stay open until 5:30 pm, but that is our guess, not PTCL's. If you are travelling far, ring the shop's exchange area first or call 1218, PTCL's helpline.

PTCL shop opening hours: 9 am to 5:30 pm or 5 pm, Friday break 1 pm to 2:30 pm

PTCL has 198 shops, and 126 of them are in Punjab

Punjab has 126 of the 198 shops, spread over 78 cities and towns. Sindh has 35, Khyber Pakhtunkhwa 16, Islamabad 13, Balochistan 7 and Azad Kashmir 1. Outside Punjab, shops cluster in the big cities, so a reader in a small town in Sindh or Balochistan may have to travel.

AreaShopsCities with a shop
Punjab12678
Sindh356
Khyber Pakhtunkhwa1611
Islamabad131
Balochistan71 (Quetta)
Azad Kashmir11 (Mirpur)
Total19898

PTCL files a few shops under a bigger city's name. Its "Hyderabad" list includes Kotri and Qasimabad, and its "Islamabad" list includes Bhara Kahu and Bahria Town. We kept PTCL's city names but wrote the area in each address.

Number of PTCL and Ufone shops by province: Punjab 126, Sindh 35, KP 16, Islamabad 13, Balochistan 7

PTCL shops in Lahore: all 31 addresses

Lahore has 31 shops, from DHA and Johar Town to Shahdara and the Walled City. Several sit in civic centres (Garden Town, Faisal Town), and several are inside an exchange (Gulberg, Mustafa Town, Township). Pick the one closest to you.

No.Address
126-A, Civic Center, Barkat Market, Garden Town, Lahore.
21-Cth Mcleod Road, Opposite Gpo, The Mall, Lahore.
316 KM-Multan Road, Lahore.
46 D-1, Gulberg Exchange, Lahore.
515-S, Gulberg-II, Mini Market, Lahore.
6Block Takbeer, Behind Cinigold Cinema, Bahria Town, Lahore.
7Momanpura, Lahore.
82-Abid Majeed Road, PTCL Exchange, Girja Chock, Lahore Cantt.
9Telephone Exchange, 132-Main G.T. Road, Near Shell Petrol Pump, Lahore.
101-Tipu Block, Garden Town Exchange, Near Kalma Chowk, Lahore.
11Plot# No. 1, Block B-4, Wapda Town, Lahore.
12Main Ferozpur Road, Kahna Nau Exchange, Lahore.
13PTCL Exchange, Hamdard Chowk, Township, Lahore.
146-A, Civic Centre, Faisal Town, Lahore.
15Ghazi Chowk, Near General Hospital, Ferozepur Road, Lahore.
16Shahalam Telephone Exchange, 137-Circular Road, Lahore.
1711-Egerton Road, Lahore.
18Mustafa Town Exchange, Lahore.
19Multan Road, Near Coca Cola Stop, Main Multan Road, Lahore.
20PTCL Johar Town Exchange, Near Shaukat Khanam Hospital, Lahore.
21PTCL Telephone Exchange, Sheikhupura Road, Shahdara.
22Misrishah Exchange, Near Al-Habib Bank, Tajpura, Lahore.
232-CC, Ghazi Road, Near PTCL Telephone Exchange, S-Block, DHA, Lahore.
24Guldasht Town, Near Rangers Head Quarters, Lahore.
25PTCL Exchange, Band Road, Near Chohan Road, Sanda, Lahore.
26Adjacent to PTCL Exchange, Gulshan-e-Ravi Moon Market, Lahore.
27Adjacent to Telephone Exchange, Samanabad, Lahore.
2821-C, Kashmir Block, Allama Iqbal Town, Lahore.
29Near City District Government Boys High School, Qila Lachman Singh, Ravi Road, Lahore.
30Ali Park, Food Street Road, Opposite Shahi Qila, Lahore.
31Shahdara PTCL Exchange, Lahore.

PTCL shops in Karachi: all 26 addresses

Karachi has 26 shops. They cover Saddar, Clifton, DHA, PECHS, Gulshan-e-Iqbal, Gulistan-e-Johar, North Nazimabad, North Karachi, Orangi, Korangi, Landhi, Malir and SITE, among others. Many are in PTCL exchange buildings.

No.Address
1Smart Shop G-Maymar, Sect X-1, G-Maymar, Karachi.
2Cantt Exchange Building, Behind Marriot Hotel, Near Karachi Club, Karachi.
3Lea Market Exchange Building, D D Chaudhry Road, Baghdadi, Lyari Town, Karachi.
4Telephone Exchange Gulshan-e-Hadeed, Phase-2, Karachi.
5Plaza QRTS, Noman Street, Off M.A. Jinnah Road, Karachi.
6Gulistan-e-Johar Block-12, Gulistan-e-Johar, Karachi.
7Opposite Zoological Garden, Verly Road, Saddar, Karachi.
8Karachi Airport Exchange Building, Main Shahra-e-Faisal, Near Start Gate, Karachi.
9Landhi Telephone Exchange, Near Landhi-89, Karachi.
10Malir Model Colony, Model Colony, PTCL Exchange.
11Pak Capital, at Old Subzi Mandi, Near Faizan-e-Madina, Karachi.
12Gulshan-e-Iqbal, Main University Road, Adjacent to Gulshan Exchange, Karachi.
13AOTR Building, Block-B, North Nazimabad, Near Asghar Hospital.
14Gulzar-e-Hijri Exchange, Scheme 33, Metrovil III, Gulzar-e-Hijri, Karachi.
15Naseerabad, F.B. Area, Azizabad, Karachi.
16Street-7/A, Sector 11/I, North Karachi, Karachi.
17Orangi Town, Exchange Building, Sector No. 4, Orangi Town, Karachi.
18Plot No. H-8, S.I.T.E. Karachi.
19D-3, Block-D, Near Five Star Round-about, North Nazimabad (Hyderi).
20Ameer Khusro Park, Hatim Ali Alvi Road, Clifton, Karachi.
21Adjacent to West Wharf Exchange, Opposite KPT Complex, Karachi.
22Central Exchange Building, Talpur Road, Off I.I. Chundriger Road, Karachi.
232-B, Link Avenue, Defence Phase II, Karachi.
24Korangi Telephone Exchange, Korangi Industrial Area, Near Bilal Chourangi, Karachi.
25Plot # 37, Khayaban E Muhafiz, Phase VI, DHA, PTCL Misri Shah Exchange, Karachi.
26Exchange Building, 1St Floor, Razi Road, Block 6, PECHS, Karachi.

PTCL shops in Islamabad and Rawalpindi: 17 addresses

Islamabad has 13 shops, mostly in sector markazes such as F-7, F-8, F-11, G-7, G-10 and I-10, plus Bahria Town, DHA and Bhara Kahu. Rawalpindi has 4, in Saddar, Westridge, Satellite Town and Chaklala.

CityAddress
IslamabadLocated Inside Maintenance Office of Bahria Town, Phase -8, Japan Road, Near Police Choki, Islamabad.
IslamabadDHA phase -II, Sector A, Near Gate No. 1, Islamabad.
IslamabadNear Seri Chowk, Main Semly Dam Road, Bhara Kahu.
IslamabadMain Exchange Tarlaie, Lehtraar Road, Islamabad.
IslamabadPlot # 13-B, F-7 Markaz, Jinnah Super Market, Islamabad.
IslamabadTelephone Exchange, Near Graveyard, Phase IV, Bahria Town, Islamabad.
IslamabadI-10/3 Exchange, Main Road, I-10 Markaz, Islamabad.
IslamabadF-11 Markaz, F-11 Exchange, Islamabad.
IslamabadG-7 Markaz, Sittara Market, Islamabad.
IslamabadG-10 Markaz, Near Post Office, 3rd Road, Islamabad.
IslamabadAdjacent to PTCL House, F-5/1, Islamabad.
IslamabadF-8 PTCL Exchange, Nazim-ud-Din Road, Islamabad.
IslamabadSector-A, Behind Jamia Masjid, Bahria Enclave, Islamabad.
RawalpindiPTCL Kashmir Road, Sadder Rawalpindi.
RawalpindiWestridge Telephone Exchange, Near Social Security Hospital, IJP Principal Road, Rawalpindi.
RawalpindiPTCL Complex, 7Th Road Satellite Town, Rawalpindi.
RawalpindiPTCL Chaklala Exchange, Opposite Fouji Tower, Rawal Road, Rawalpindi.

PTCL shops in other big Punjab cities

Faisalabad has 6 shops, Multan and Gujranwala 4 each, Sialkot 3, and Bahawalpur and Sargodha 2 each. Every other Punjab town in PTCL's list has one shop, listed further down.

CityAddress
FaisalabadAdjacent to PTCL Peoples Colony Exchange Near D-Ground, Faisalabad.
FaisalabadCentral Telecom House, Outside Chiniot Bazar, Faisalabad.
FaisalabadAdjacent to Telephone Exchange, Mandi Road, Ghulam Muhammad Abad, Faisalabad.
FaisalabadInside Telephone Exchange, Jhang Road, Faisalabad.
FaisalabadAdjacent to Telephone Exchange, Sargodha Road, Bolay Di Jughi, Faisalabad.
FaisalabadAdjacent to Telephone Exchange, Samanabad, Faisalabad.
MultanPTCL Telephone Exchange, New Multan ByPass Road, Near Madni Chowk, New Multan.
MultanPTCL Telephone Exchange, Gulgasht, Multan.
MultanPTCL Telephone Exchange, Mumtazabad, Multan.
MultanPTCL Exchange, LMQ Road, Dera Adda, Multan.
GujranwalaPTCL CTX, Gujranwala.
GujranwalaGround floor, Trust Plaza, Gujranwala.
GujranwalaNear HBL, Mian Market, WAPDA Town, Gujranwala.
GujranwalaModel Town G.T. Road, Telephone Exchange, Gujranwala.
SialkotPTCL Exchange, S.I.T.E., Sialkot.
SialkotCentral Telephone Exchange, Paris Road, Sialkot.
SialkotPakistan Chowk, Telephone Exchange, Cantt Sialkot.
BahawalpurPTCL Telephone Exchange, Satellite town, BahawalPur.
BahawalpurPTCL Telephone Exchange, Model Town, Bahawalpur.
SargodhaInside Telephone Exchange, Iqbal Town, Sargodha.
SargodhaAdjacent to Telephone Exchange, Iqbal Colony, Sargodha.

PTCL shops in Khyber Pakhtunkhwa

Khyber Pakhtunkhwa has 16 shops in 11 cities. Peshawar has 5, including Hayatabad, Khyber Bazar and University Road. Abbottabad has 2, and Bannu, Charsadda, Dera Ismail Khan, Haripur, Kohat, Mansehra, Mardan, Nowshera and Swat have one each.

CityAddress
PeshawarPTCL Office building, Industrial Estates, Jamrud Road Peshawar.
PeshawarKhyber Bazar, Opposite Lady Reading Hospital, Peshawar.
PeshawarCivic Center, Phase-II, Hayatabad, Peshawar.
Peshawar6th The Mall, Old CTO Building, Peshawar Cantt.
PeshawarKhyber University Road, Peshawar.
AbbottabadNear PTCL Exchange, Pine View Road, Abbottabad.
AbbottabadMandian Exchange, Abbottabad.
BannuNear Mission Hospital, Old PTCL Colony, Bannu.
CharsaddaMain PTCL Telephone Exchange Building, Nowshera Road, Charsadda.
Dera Ismail KhanOpposite Circuit House, D.I. Khan.
HaripurMain Telephone Exchange, Khan Pur Road, Opposite TIP, Haripur.
KohatPTCL Exchange, Kohat.
MansehraMain Telephone Exchange, Kashmir Road, Mansehra.
MardanNear Main Telephone Exchange, Building, Mardan.
NowsheraNear PTCL Exchange Bypass Road, Near Railway Station, Nowshera Cantt.
SwatSwat Makan Bagh PTCL Exchange, Sawat Makan Bagh.

PTCL shops in Sindh outside Karachi

Outside Karachi, Sindh has 9 shops. Hyderabad has 5 (including Latifabad, Kotri and Qasimabad). Larkana, Mirpurkhas, Nawabshah and Sukkur have one each.

CityAddress
HyderabadBelkhana Exchange, Market City, Hyderabad.
HyderabadNear Telecomm Building, Unit No. 07, Latifabad, Hyderabad.
HyderabadTelecomm Building, Opposite Talka Hospital, Kotri City.
HyderabadOpposite NBP, Main Branch, CTO Compound, Hyderabad.
HyderabadTelecomm Building, Main Road, Qasimabad.
LarkanaLarkana, Near GPO Office, Larkana.
MirpurkhasNear NBP Main Branch, Hyderabad Road, Mirpurkhas.
Nawab ShahNear PIA Office, Nawabshah.
SukkurMinara Road, Sukkur.

PTCL shops in Quetta and Azad Kashmir

Quetta has all 7 of Balochistan's shops, including Brewery Road, Quetta Cantt, Sariab Road, Alamdar Road and Zarghoon Road. PTCL lists one shop in Azad Kashmir, in Mirpur.

CityAddress
QuettaBrewery Exchange, Brewery Road, Quetta.
QuettaTelephone Exchange, Chaghi Road, Quetta Cantt, Quetta.
QuettaTelephone Exchange, Burma Hotel, Near Old AG Office, Sariab Road, Quetta.
QuettaNear Pearls Institute, Alamdar Road, Quetta.
QuettaCity Mecongy road, Abdul Aziz Street, Quetta.
QuettaCTO, Besides Main GPO, Zarghoon Road, Quetta.
QuettaSharah-e-Jaffar Khan Jamali Road, Quetta.
Mirpur, AJKAftab Building, Allama Iqbal Road, Mirpur AJK.

PTCL shops in 70 more Punjab towns

These 70 Punjab towns have one shop each, almost always at the local telephone exchange. They run from Ahmad Pur East to Wazirabad, sorted by name.

CityAddress
Ahmad Pur EastPTCL Telephone Exchange, Ahmad Pur East.
Ali PurPTCL Telephone Exchange, Ali Pur.
ArifwalaTelephone Exchange Qaboola Chowk, Arifwala.
AttockKutchery Road, Opposite DPO Office, Attock.
Bahawal NagarPTCL Telephone Exchange, Bahawal Nagar.
BhalwalAdjacent to Telephone Exchange, Bhalwal.
BurewalaPTCL Telephone Exchange, Burewala.
ChakwalPTCL Microwave Exchange, Main Talagang Road, Chakwal.
ChichawatniPTCL Telephone Exchange, Exchange road, Chichawatni.
ChiniotAdjacent to Telephone Exchange, Chiniot.
ChishtianPTCL Telephone Exchange, Chistian.
DaskaTelephone Exchange, Near Civil Hospital, Daska.
DepalpurTelephone Exchange, Nearby Kachehry Chowk, Deepalpur.
Dera Ghazi KhanPTCL Telephone Exchange, Dera Ghazi Khan.
DingaTelephone Exchange Dinga, Near Allied School, Dinga.
FarooqabadTelephone Exchange, Farooqabad.
GojraAdjacent to Telephone Exchange Gojra, Gojra.
Gujar KhanPTCL Gujar Khan Exchange, Near Gulyana More, Main G.T. Road, Gujar Khan.
GujratCTX, Near Eid Gah, G.T. Road, Gujrat.
HafizabadTelephone Exchange Hafizabad, Alipur Road, Near Vanikay Chowk, Hafizabad.
HaroonabadPTCL Telephone Exchange, Haroonabad.
HasilpurPTCL Telephone Exchange, Hasilpur.
JaranwalaAdjacent to Telephone Exchange Jaranwala, Jaranwala.
JhangAdjacent to Telephone Exchange, Bhakkar Road, Jhang.
JhelumKazim Kamal Road, PTCL Compound, Jhelum Cantt.
Kabir WalaPTCL Telephone Exchange, Kabir wala.
KamokeKamoki Telephone Exchange, Kamoki.
KasurTelephone Exchange, Circular Road, Kasur.
Khan PurPTCL Telephone Exchange, Khan Pur.
KhanewalPTCL Telephone Exchange, Khanewal.
KharianKharian, PTCL Exchange IJ Colony Near Sadar bazar Kharian Cantt, Kharian.
KhudianTelephone Exchange, Makka Town, Khudian Khass.
KhurrianwalaAdjacent to Telephone Exchange, Khurrianwala.
Kot AdduPTCL Telephone Exchange, Kot Addu.
Kot Radha KishanTelephone Exchange, Kot Radha Kishan.
Lala MusaTelephone Exchange Lala Musa, Near Committee Office, Lala Musa.
LayyahPTCL Telephone Exchange, Layyah.
LiaquatpurPTCL Telephone Exchange, Liaqat Pur.
LodhranPTCL Telephone Exchange, Lodhran.
Mandi BahauddinTelephone Exchange Mandi Bahauddin, Opposite Govt. High School, Thana Road, Mandi Bahauddin.
Mian ChannuPTCL Telephone Exchange, Mian Channu.
Muridke1-KM Narowal Road, Shahzad Town, Mureedkey.
Muzaffar GarhPTCL Telephone Exchange, Muzaffar Garh.
NankanaTelephone Exchange, Near Larry Adda, Nankana Sahib.
Narang MandiTelephone Exchange, Narang Mandi.
NarowalPTCL Exchange Narowal, Narowal.
Nowshera VirkanTelephone Exchange, Tatlayali Road, Nowshera Virkan.
OkaraTelephone Exchange M.A. Jinnah Road, Okara.
PakpattanTelephone Exchange, Near Ghalla Mandi, Pakpatan.
PasrurTelephone Exchange Pasroor, Near Girls Degree College, Pasroor.
PattokiTelephone Exchange, Railway Road, Pattoki.
PhaliaTelephone Exchange, Near Hella Chungi, Phalia.
Rahim Yar KhanPTCL Telephone Exchange, Rahim Yar khan, Shahi Road, Model Town, Near GPO, Rahim Yar Khan.
RaiwindSundar Road, Telephone Exchange, Raiwind.
Renala KhurdInside Telephone Exchange, Anwar Shaheed Colony, Renalakhurd.
SadiqabadPTCL Telephone Exchange, Sadiqabad.
SahiwalTelephone Exchange, Mission Chowk (infront of 1122 Office), Sahiwal.
SambrialPTCL Exchange, Sambrial.
SamundriAdjacent to Telephone Exchange, Samundri.
Sangla HillTelephone Exchange Sangla Hill, Near Railway Station, Sangla Hill.
ShahkotTelephone Exchange, Shah Kot.
Shakar GarhT/Exchange, Railway Road, Shakargarh.
SharaqpurTelephone Exchange Sharaqpur, Near Rural Health Center, Sharaqpur.
SheikhupuraTelephone Exchange, Opposite Railway Station, Qila, Sheikhupura.
ShujabadPTCL Telephone Exchange, Shujabad.
Taunsa SharifPTCL Telephone Exchange, Taunsa Sharif.
Toba Tek SinghMain Telephone Exchange, Toba Tek Singh.
VehariPTCL Telephone Exchange, Vehari.
Wah CanttAslam Market, Mall Road, Wah Cantt.
WazirabadPTCL Exchange, Sambrial Road, Wazir Abad.

Call or go online before you travel to a PTCL shop

Many PTCL jobs do not need a visit at all. A fault on your landline or internet is logged on 1218, and your bill can be seen and paid online. Go to a shop for things that need papers or a face, such as a new connection, a name change or a device.

  1. Find your city in the tables above and note the nearest address.
  2. Check the day: avoid Friday between 1:00 pm and 2:30 pm, and arrive before 5:00 pm.
  3. Take your original CNIC and your PTCL account or phone number.
  4. For a fault, call 1218 first and keep the complaint number. Our PTCL complaint guide has the steps.
  5. For a bill, use the online check and payment routes in our PTCL bill check page before you queue.

Looking for a person's or a business's landline rather than an office? The PTCL directory search works by name or area, and our list of landline area codes gives the code for every city. If your internet has stopped working, run the five checks in our internet down guide before you make the trip.

Common questions

What are PTCL office timings?

PTCL lists 9:00 am to 5:30 pm for multi-staff shops and 9:00 am to 5:00 pm for one-person shops. Every shop closes for Friday prayers from 1:00 pm to 2:30 pm.

How many PTCL offices are there in Lahore?

PTCL lists 31 PTCL and Ufone joint shops in Lahore, more than any other city. Karachi has 26 and Islamabad 13.

Can I visit a PTCL shop for a Ufone SIM?

Yes. PTCL calls these shops PTCL Ufone joint shops and lists them as PTCL and Ufone service centres.

Is the PTCL office open on Saturday?

PTCL's page gives daily hours and a Friday break but does not mention Saturday or Sunday. Call 1218 before you go at the weekend.

What is the PTCL helpline number?

The PTCL helpline is 1218. Use it to log a fault before you visit a shop.

Do I need my CNIC at a PTCL shop?

Take your original CNIC for anything to do with your account, such as a new connection, a name change or a SIM. PTCL's shop page does not list documents, so ask on 1218 for unusual requests.

What we checked and sources

We read PTCL's PTCL/Ufone Shop Details page on 12 November 2026 and copied all 198 rows. We corrected obvious spelling slips in PTCL's addresses (for example "Exchnage" to "Exchange") without changing any place. The province totals are our count. PTCL's page carries no date, and its opening line still talks about running a limited number of shops with safety measures, so some details may be older than the page looks. We did not visit or call any shop. Last checked 12 November 2026.

About the author

Ali Akhtar, author at Pakistan Era

Tax, Bills and Technology Writer

Ali Akhtar

Ali Akhtar is a young and curious voice here at Pakistan Era. He is currently pursuing his A-Levels and has a growing interest in Pakistan’s changing industrial landscape and educational trends. Ali likes to write in a way that helps him explain and explore the world around him. His writing reflects the perspective of the new generation navigating the evolving trends of Pakistan where technology, youth innovation, and shifting opportunities are reshaping the country’s future.

TopicsPTCLUfoneCustomer ServiceTelecomGuides