Shalamar Hospital Lahore Appointment: UAN 042-111-205-205, All 24 Department Extensions and Online Portal

To book a Shalamar Hospital appointment in Lahore, call the UAN 042-111-205-205 and ask for the department's extension, such as 320 for cardiology or 316 for paediatrics, or book online on the Shalamar Patient Portal at patientapp.shalamarhospital.org.pk. The emergency is extension 333 or 444, and the lab is 330. Below are all 24 department extensions, the patient portal and app, the 24-hour lab, the complaint cell and the welfare programme for patients who cannot pay.

Shalamar Hospital is on Shalimar Link Road, Lahore, and is run by the Businessmen Hospital Trust. Its lab alone runs more than 400,000 tests a year. We read the hospital's extensions, contact, pathology, emergency and patient welfare pages, and opened its patient portal links, on 1 November 2026.

Shalamar Hospital's UAN is 042-111-205-205

The main number for Shalamar Hospital is 042-111-205-205, and every department is reached through it by extension. The extensions page also lists 0332-0280281 and 042-36823712, and the contact page adds 042-36817857. General email goes to info@sihs.org.pk.

Every department has its own extension on the UAN

Shalamar's extensions page lists 24 departments. Dial 042-111-205-205, then the extension. Some departments share or have several numbers: general surgery and gynaecology both use 325, and neurology and urology both show 386 on the hospital's own list.

The shared 386 for neurology and urology may be a typing slip on the hospital's page or a shared desk. If one department answers when you wanted the other, ask the operator on the UAN to transfer you.

Book online on the Shalamar Patient Portal or app

Shalamar's website links its Book Appointment, Find a Doctor and Request Labs and Reports buttons to the Shalamar Patient Portal at patientapp.shalamarhospital.org.pk. The same portal is an app, Shalamar Patient Portal, on Google Play and the Apple App Store.

1. Open patientapp.shalamarhospital.org.pk, or install the Shalamar Patient Portal app.
2. Choose Find a Doctor to look up a consultant.
3. Choose Book Appointment and follow the on-screen steps.
4. Sign in when the portal asks, using the details you register with.
5. If the portal fails, call 042-111-205-205 and give the department's extension.

Keep the same registration details for every visit, so your reports and appointments stay under one record. The portal loads as an app inside the browser, so it needs a modern phone browser with JavaScript on. The hospital does not publish OPD hours or consultation fees on its website, so ask either on the UAN. If you would rather use a government hospital, see the Mayo Hospital Lahore OPD timings or the Services Hospital OPD timings.

The lab runs 24 hours and reports results online

Shalamar's clinical laboratory has run since 1990 and says it tests 24 hours a day across all specialties, more than 400,000 tests a year. It has taken part in the College of American Pathologists' external proficiency testing since 2019. Results are available online.

For lab queries, the pathology page gives extension 330 on the UAN or 0333-0427582. The blood bank is licensed as a category A blood bank by the Punjab Blood Transfusion Authority, collects about 400 donations a month, and works round the clock. A family arranging donors can check any other blood bank's status the same way, through the Punjab blood bank licence check.

Patients who cannot pay can ask for welfare support

Shalamar's Patient Welfare Services give free or subsidised care to needy patients for consultations, admissions, tests, surgery, medicine, food and lodging. The hospital says it subsidised treatment for 467,518 patients worth Rs 234 million in 2019-20 alone.

The welfare page promises a single-window, single-visit assessment and eligibility checks, but it does not publish the criteria or a form. Ask at the hospital's welfare desk before admission, not after discharge. Complaints about care go first to the complaint cell on 0335-4617958; if that fails, the provincial route is a complaint to the Punjab Healthcare Commission.

Common questions

What is the Shalamar Hospital Lahore contact number?

The UAN is 042-111-205-205. Other listed lines are 042-36823712, 042-36817857 and 0332-0280281.

How do I book a Shalamar Hospital appointment online?

Use the Shalamar Patient Portal at patientapp.shalamarhospital.org.pk or its app, then choose Book Appointment.

What is the Shalamar Hospital emergency extension?

Extension 333 or 444 on 042-111-205-205.

How do I get my Shalamar lab report?

Sign in on the patient portal and choose Request Labs and Reports, or call extension 330.

Does Shalamar Hospital help poor patients?

Yes. Its Patient Welfare Services offer free or subsidised care after an eligibility check at the hospital.

How we verified this

What we checked, where we read it, and what we could not confirm.

We read Shalamar Hospital's extensions page, contact page, pathology, accident and emergency, patient welfare and welfare support pages, and the home page links to its patient portal, on 1 November 2026. The portal pages load only in a full browser, so we did not see its booking screens, and the hospital does not publish OPD hours, fees or welfare criteria.