Social Welfare Office Contact Numbers in Punjab: All 36 Districts, Addresses and Helpline 1312

The quickest way to reach Punjab's Social Welfare Department is the helpline 1312. For a face to face visit, each district has a District Office of Social Welfare and Bait-ul-Maal, and the department's own list gives the phone number and address for 35 of them. Below is every district, with the number from the department's list and the different number shown on the Punjab Dhee Rani portal, because in 15 districts the two do not match. We also explain what each office handles and what to take with you.

We read the Social Welfare Department's contact page and its district-wise field office list (a PDF), and the district office page of the Dhee Rani portal, on the night of 2 November 2026.

Call 1312 first, then the district office

Helpline 1312 is the Social Welfare Department's line, linked from its website and named on the Dhee Rani and Punjab Bait-ul-Maal pages for questions and complaints. If you need to hand in papers or attend a verification, go to your district office.

Ring the district office in the morning on a working day. Government offices close on public holidays, including Iqbal Day on Monday 9 November 2026.

Every district office number and address in Punjab

The second column comes from the department's field office list. The third is the number shown for the same district office on the Dhee Rani portal. Where they differ, try the department's number first, then the other one.

Numbers that the Dhee Rani portal prints without the leading zero are shown with it added, where the area code is clear. Three numbers on that portal are too long or too short to be right, so we show them exactly as printed.

The two official lists disagree for 15 districts

We compared both lists district by district. They match in 6 districts and partly match in 3. In 15 districts the numbers are different, and 12 districts have a number on only one list. Sahiwal's entry on the Dhee Rani portal carries Pakpattan's number.

Neither list carries a date, so we cannot tell which is newer. Sheikhupura's two numbers differ by one digit (056-9200027 and 056-9200028), which looks like neighbouring lines in the same office. If both fail, call 1312 and ask for the district officer's current number.

What a district social welfare office handles

The district office is where most Punjab welfare cases start or get checked. It takes Punjab Bait-ul-Maal applications, verifies Dhee Rani brides, registers persons with disabilities and NGOs, and runs or oversees women's shelters, Sanatzar skills centres and hospital social services.

• Punjab Bait-ul-Maal: cash aid, marriage grants, treatment and stipends. Staff can submit your form online for you. The amounts are in Punjab Bait-ul-Maal registration.
• Dhee Rani collective weddings: applications, home visits and complaints. The tracking steps are in Dhee Rani status check by CNIC.
• Disability: assessment and registration of persons with disabilities, and help with the certificate. The online route is in the Punjab disability certificate.
• Dar-ul-Aman: shelter for women in danger. Most districts list a separate Dar-ul-Aman number in the department's PDF.
• Medical social services: social welfare staff posted at DHQ and THQ hospitals, who help poor patients get free treatment.

What to take when you visit

Take your original CNIC and a copy, plus any document linked to your case: a B-Form for a child, a disability certificate, a nikah nama, hospital papers or school records. Ask for a receipt or application number before you leave.

1. Call the district number first to check the office is open and who handles your case.
2. Carry your CNIC, a copy and two passport-size photos.
3. Add the papers your scheme needs, such as a medical estimate or a marriage date.
4. Get an application or diary number and the officer's name.
5. If nothing moves, complain on 1312 with that number.

Never pay an agent who says they can get you approved. The schemes listed here charge no fee to apply, and a payment demand is a reason to complain. The wider list of government welfare homes and centres is in Punjab welfare institutions.

Common questions

What is the Punjab Social Welfare helpline number?

1312. It is linked from the department's website and named by the Dhee Rani and Punjab Bait-ul-Maal programmes.

Where is the Social Welfare Department office in Lahore?

M-Block, near International Market, Model Town, Lahore. The phone numbers are 042-99232178 and 042-99232179.

What is the Lahore district social welfare office number?

The department's list gives 042-99212928 and 042-99212927 at Town Hall. The Dhee Rani portal gives 042-99210382.

Why do the two lists show different numbers?

Neither list is dated, and offices change lines. Try the department's number first, then the portal's, then 1312.

Can I apply for Punjab Bait-ul-Maal at the district office?

Yes. Punjab Bait-ul-Maal says staff at the office can submit the application for you.

How we verified this

What we checked, where we read it, and what we could not confirm.

Last checked 2 November 2026 at about 23:20 PKT. We read the Social Welfare Department's contact page and its district-wise field office PDF linked from it, and the district offices page of the Dhee Rani portal. The PDF covers 35 districts and has no date; Nankana Sahib is missing from it. We did not call the numbers, so we cannot say which ones answer. The comparison is our own count.