Toyota Warranty Activation Portal in Pakistan: Who Can Log In, and How Owners Get the 3 Year Warranty Recorded
Toyota Warranty Activation Portal in Pakistan is a dealer login called IMC Bliss. How owners get the 3 year or 100,000 km warranty recorded, and who to call.
The Toyota Warranty Activation Portal on toyota-indus.com is a login for Toyota dealership staff, not for car owners. It opens a sign-in page called IMC Bliss that asks for a user type, Login ID and password, with no sign-up button and no box for a frame number. As an owner, your 3 year or 100,000 km warranty is recorded by the dealer who sells or services your car. Here is what to check and who to call.
We opened the portal from Toyota Indus Motor Company's own website on 10 November 2026, read its public sign-in page, and read Toyota's extended warranty and customer relations pages. Indus Motor Company (IMC) assembles and sells Toyota cars in Pakistan. We did not try to log in, because the portal is not meant for the public.
| What you want | Where to do it |
|---|---|
| Activate the built-in warranty | Your selling dealer does it at delivery |
| Buy an extended warranty | Any Toyota authorised 3S dealership |
| Check a warranty problem | Toyota customer relations, 0800-11123 |
| Track a complaint | toyota-indus.com/complaint-tracking/ |
| Log in to the activation portal | Dealership and Toyota staff only |
The Toyota Warranty Activation Portal is for dealers
The portal sits at toyota-indus.com/warranty-activation-portal/ and loads a sign-in page from warranty.toyota-indus.com. The page says "Sign in to continue to IMC Bliss". It offers no way to register, so only accounts Toyota creates can enter. Car owners do not get one.
The sign-in box has three things: a "User type" list, a Login ID and a password. The default user type is "Bliss user". The portal's public page code lists other user types for dealer staff, dealer approvers, dealership inspection officers, dealer CEOs and Toyota's regional and admin teams. Its screens are about sold vehicles, active warranties and points earned, which points to a dealer system for recording warranties and sales.
So if a website or a person tells you to "activate your Toyota warranty online" with a frame number, be careful. Toyota's own portal does not work that way for owners. Never share your registration papers or CNIC with anyone who is not at an authorised dealership.
Your Toyota warranty is 3 years or 100,000 km
Toyota Pakistan's built-in warranty covers 3 years or 100,000 km, whichever comes first, Toyota's extended warranty page says. Your selling dealer records the car against your name at delivery, and warranty repairs are then done at Toyota authorised dealerships.
You do not need to do anything online for this. You do need to keep the papers the dealer gives you, and to service the car on Toyota's schedule. Toyota's page warns that if you do not maintain the vehicle at a Toyota authorised dealership, the extended warranty may become void.
Check your warranty is recorded in 5 steps
The best time to check your warranty is on delivery day, at the dealership. Ask the dealer to confirm the warranty is registered in your name, check the frame and engine numbers on your papers, and keep a copy of everything. If anything is missing, call Toyota customer relations.
- At delivery, ask the dealer to confirm your warranty is registered in the system in your name.
- Check that the frame number and engine number on your invoice and registration papers match the car.
- Keep the warranty and service booklet, the sales invoice and the delivery date together.
- Do your first free and periodic services at a Toyota authorised dealership, and keep each job card.
- If a dealer later says your car is not in the warranty system, call 0800-11123 or email customer.relations@toyota-indus.com.
For a complaint that is already open, use Toyota's own tracker, explained in our Toyota complaint tracking guide. It asks for the ticket number plus your frame, engine or PBO number.
Toyota extended warranty adds up to 2 more years
Toyota sells extended warranty packages that take cover up to 5 years. There are two kinds. The standard extended warranty adds 1 or 2 years within the same 100,000 km. The Premium package adds 1 or 2 years with more distance, 20,000 km or 40,000 km beyond the built-in limit.
| Package | What it adds after 3 years | Best for |
|---|---|---|
| Extended warranty | 12 or 24 months, still up to 100,000 km in total | Owners who drive less than about 33,000 km a year (our reading) |
| Premium extended warranty | 12 months and 20,000 km, or 24 months and 40,000 km | Owners who drive long distances (our reading) |
Tyres, battery, surface rust and paint damage are not covered. You buy these packages at a Toyota dealership, and the dealer records them. Prices by model are in our Toyota extended warranty prices guide.
Who to contact about a Toyota warranty
Start with the dealership that sold or services your car, because it records the warranty. If that fails, Toyota customer relations takes calls on 0800-11123, a free number, and email at customer.relations@toyota-indus.com. The portal page also lists the UAN 111-86-96-82.
- Toll free customer relations: 0800-11123.
- Email: customer.relations@toyota-indus.com.
- UAN: 111-86-96-82 (111-TOYOTA).
- Head office: Indus Motor Company, Port Qasim, Karachi.
For helplines of other car and bike makers, see our car and bike company helpline numbers. Other makers state their warranty terms differently, for example in our Kia warranty guide.
Frequently asked questions
Can I activate my Toyota warranty online myself?
No. The Toyota Warranty Activation Portal is a staff login with no sign-up for owners. Your dealer registers the warranty at delivery.
What is IMC Bliss?
It is the name on the warranty portal's sign-in page. IMC stands for Indus Motor Company, Toyota's company in Pakistan.
How long is the Toyota warranty in Pakistan?
3 years or 100,000 km, whichever comes first, from Toyota's own extended warranty page.
Can I check my Toyota warranty status with my frame number?
Not on the activation portal. Ask your dealer, or call Toyota customer relations on 0800-11123.
Does servicing outside a Toyota dealer void the warranty?
Toyota says the extended warranty may be void if the car is not maintained at a Toyota authorised dealership. Keep every job card.
Where do I buy a Toyota extended warranty?
At a Toyota authorised 3S dealership. Ask before the built-in warranty ends: Toyota says its discounted 4th year package can only be sold to cars still inside the 3 year warranty.
How we verified this
What we checked, where we read it, and what we could not confirm.
We read Toyota Indus Motor Company's Warranty Activation Portal page, its sign-in page on warranty.toyota-indus.com, the extended warranty page and the customer relations page on 10 November 2026. We did not log in or enter any data.
About the author
Senior Writer, Public Services and Technology
Shahid joined us in 2024 as an author. He is a senior contributor to Pakistan's leading technology websites. He writes detailed articles, mostly covering his expertise in the latest tech, mobiles, apps, gadgets, and step-by-step guides. His ideology is to help people understand the latest trends and explain complex methods through very easy-to-understand guides.
