Wateen Internet Packages in Lahore: Gulberg and DHA Prices, Helpline 111-365-111 (2026 List)

Wateen's home internet packages in Lahore start at Rs 2,861 a month for 4 Mbps in DHA and Rs 3,318 for 10 Mbps in Gulberg, and go up to 100 Mbps at Rs 8,984 in DHA or Rs 20,594 in Gulberg. All prices exclude taxes. The Wateen helpline is 111-365-111.

Wateen is better known for business links and fibre backbones than for home connections, and its residential side covers only two Lahore areas on its own price page. If you live in Gulberg or DHA, it is one more option next to the larger fibre companies. We read Wateen's residential tariff page and contact page on 1 November 2026, and the figures below come from there.

Wateen publishes home prices for two Lahore areas only

Wateen's residential tariff page lists two separate price tables: one for Gulberg, Lahore, with 8 speeds from 10 to 100 Mbps, and one for DHA, Lahore, with 10 speeds from 4 to 100 Mbps. No other city appears on the page.

That does not prove Wateen serves nobody else at home. It means these are the only home prices the company publishes. If you live outside Gulberg or DHA, call the helpline and ask before you plan around Wateen.

Wateen Gulberg packages run from Rs 3,318 to Rs 20,594

In Gulberg, Lahore, Wateen charges Rs 3,318 a month for 10 Mbps, Rs 4,502 for 20 Mbps, Rs 9,584 for 50 Mbps and Rs 20,594 for 100 Mbps, before taxes. The page also lists subscription charges of Rs 15,000 for this area.

DHA customers pay far less than Gulberg for the same speed

At the same speed, DHA is cheaper on every row. The gap is small at 10 Mbps, Rs 126 a month, but it widens fast: Rs 3,744 at 50 Mbps, Rs 7,329 at 75 Mbps and Rs 11,610 at 100 Mbps. Those differences are our arithmetic from Wateen's two tables.

Put another way, 100 Mbps costs about Rs 206 per Mbps in Gulberg and about Rs 90 per Mbps in DHA. The page gives no reason for the difference. The Gulberg figures also match the Wateen fibre rows in the regulator's broadband tariff file that we used for cheapest home internet packages, which carries the same eight prices.

For most homes in DHA, the 30 or 40 Mbps plans are the sensible middle. In Gulberg, the price jump from 35 to 50 Mbps is Rs 3,078 a month, so check whether you really need the faster plan before you pay for it.

Taxes, credit limit and TV boxes are extra

Every Wateen price above excludes applicable taxes, so your bill will be higher than the table. Wateen also applies a minimum credit limit of Rs 500 against usage, a fair use policy, and a separate subscription fee for a digital TV box if you want TV.

• Taxes: excluded from all listed prices. Ask for the tax-inclusive total before you sign.
• Subscription charges: Rs 15,000, listed under the Gulberg table. The DHA table does not show this line, so ask what applies to you.
• Credit limit: a minimum of Rs 500 against usage on both tables.
• Digital TV: needs an extra set-top box, with its own subscription fee.
• Fair use policy: applies to both areas. The page does not give the limit.

How does this compare with the bigger names? The side-by-side figures are in PTCL Flash Fiber vs Nayatel vs StormFiber, and the DHA prices sit close to theirs for mid-range speeds.

How to get a Wateen connection and pay the bill

To ask for a connection, call 111-365-111 (042-111-365-111 from a mobile) or email customercare@wateen.com, and confirm your street is covered. To pay, keep your Consumer Number handy: Wateen accepts retail outlets, SMS payment, ATMs and net banking.

1. Call 042-111-365-111 and give your full Lahore address.
2. Ask whether your street is covered and which price table applies.
3. Ask for the tax-inclusive monthly bill and any one-time charges in writing.
4. Once connected, note the Consumer Number on your bill.
5. Pay through a listed bank, wallet or ATM using that Consumer Number.

The bill payment partners shown on Wateen's tariff page include MCB, Meezan Bank, Faysal Bank, Soneri Bank, Askari Bank, Bank Alfalah, UBL Omni, JazzCash, Easypaisa, 1Link, and Visa and Mastercard cards. Summit Bank and Burj Bank logos also appear. Both of those bank names have since gone from the market, which suggests the logo strip has not been updated for some time.

Wateen helpline, email and head office

Wateen's contact page lists the UAN 111-365-111, written as 042-111-365-111 in the footer, the email customercare@wateen.com, a general email info@wateen.com, and its head office on Main Walton Road, opposite Bab-e-Pakistan, Walton Cantt, Lahore.

Postal letters go to Wateen Telecom Ltd, PO Box 3527, Lahore. If a fault or bill is not fixed after you complain to Wateen, the PTA telecom complaint guide explains the next step. Keep the date and reference of every call.

Common questions

What is the cheapest Wateen internet package?

The 4 Mbps plan in DHA, Lahore, at Rs 2,861 a month before taxes. In Gulberg the cheapest is 10 Mbps at Rs 3,318.

What is the Wateen helpline number?

It is 111-365-111. From a mobile, dial 042-111-365-111. The email is customercare@wateen.com.

Does Wateen offer home internet outside Lahore?

Its residential tariff page lists only Gulberg and DHA, Lahore. Call the helpline to ask about other areas.

Are Wateen prices inclusive of tax?

No. The page says all prices exclude applicable taxes.

How much is Wateen 100 Mbps?

Rs 8,984 a month in DHA and Rs 20,594 a month in Gulberg, both before taxes.

Can I pay the Wateen bill with JazzCash or Easypaisa?

Both appear among the bill payment partners on Wateen's tariff page. Use the Consumer Number from your bill.

How we verified this

What we checked, where we read it, and what we could not confirm.

Last checked 1 November 2026. Prices, terms and payment partners come from Wateen's residential tariff page, and the helpline, emails and address from its contact page, both read on 1 November 2026. The price gaps and cost per Mbps are our arithmetic. We could not verify coverage outside Gulberg and DHA, the tax-inclusive bill, the fair use limit or whether the Rs 15,000 subscription charge applies in DHA. We did not order a connection.