Zong 5G Supported Phones List: iPhone, Samsung, Infinix and How to Turn 5G On

Zong's 5G list includes the iPhone 12 to iPhone 17 and iPhone Air, the Galaxy S20 to S26, many Galaxy A 5G phones including the A16 5G, and 5G models from Xiaomi, Redmi, POCO, vivo, Tecno and Infinix. You do not need a new SIM: Zong says 4G SIMs work on 5G. Turn it on under Settings, Mobile network, Preferred network type, 5G or Auto.

The two questions people bring to a Zong shop are "will my phone work" and "do I need to change my SIM". Zong's own pages answer both, but they are spread across three pages and one of them contradicts another. Below is the phone list by brand, the steps for iPhone and Samsung, what Zong says about prices, and why your phone may still show 4G.

Zong's certified list runs to more than 2,000 entries

Zong publishes a list of "all devices certified to operate on Zong's 5G network". It names about 100 makers. For most buyers in Pakistan, the useful part is the Apple, Samsung, Xiaomi, vivo, Tecno and Infinix sections.

We read Zong's compatible 5G handsets page on 27 October 2026 and searched it brand by brand. Many entries repeat the same phone under different model codes, so the true number of distinct phones is lower than the row count.

One gap stood out. The list had no iPhone 18 entry when we read it, although Zong's site has an iPhone 18 device page. If your phone is missing, search by the exact model name shown under Settings, About phone, because Zong lists some phones only by their model code.

You do not need a new SIM, but very old SIMs still need swapping

Zong's 5G FAQ says there is no need to buy a separate SIM, because 4G SIMs are compatible with 5G. Its "Join Zong 5G" page also offers a free week of 4,000MB and 400 Zong minutes if you replace an old SIM.

The two lines fit together once you read them closely. A 4G SIM works on 5G. A SIM so old that it is not a 4G SIM needs replacing anyway, and Zong rewards that swap with the free week. If you are unsure which one you have, check whether your SIM is 4G before you queue at a centre.

Zong also says your current packages work on 5G and that packages are not more expensive for it. Its FAQ warns that faster speed can mean you use more data, especially with HD video. Bundle prices are covered in 5G packages in Pakistan.

Turn on 5G in settings: 5G Auto on iPhone, Allow 5G on Samsung

On iPhone: Settings, Cellular, Cellular Data Options, Voice and Data, then 5G Auto. On a Samsung Galaxy: Settings, Connections, Mobile networks, then turn on Allow 5G service. Other Android phones: Mobile network, Preferred network type, 5G or Auto.

1. Update your phone to the latest software.
2. iPhone: open Settings, then Cellular, then Cellular Data Options.
3. Choose Voice and Data, then select 5G Auto.
4. Samsung: open Settings, then Connections, then Mobile networks, and turn on Allow 5G service.
5. Other Android phones: Settings, Mobile network, Preferred network type, then 5G or Auto.

Zong's "How to Enable 5G" page carries a footnote that matters. It marks the iPhone, Android and tablet guides with a star and says 5G for those devices is "under rollout and will be supported through upcoming updates". So a phone on the list may need a software update from its maker before the 5G option appears with a Zong SIM.

The general steps for all networks are in how to enable 5G on your phone in Pakistan.

Your phone shows 4G because of coverage, settings or the phone

Zong lists three reasons for a 4G icon: you are outside 5G coverage, 5G is not turned on in settings, or the phone is not compatible. Zong says 5G is rolling out in phases, starting with major cities, with the area list in the My Zong app.

• Outside coverage. Zong says the phone switches to 4G without interruption outside 5G areas. Check the area list in My Zong.
• Setting off. Recheck the steps above after any software update, which can reset network choices.
• Phone not certified. Search Zong's list for your exact model name from Settings, About phone.
• Still nothing. Zong says contact its helpline if the problem continues. Call 310 from a Zong number.

If you bought a phone abroad, 5G also depends on PTA registration. Zong's own help page warns that a phone not registered with PTA, with its tax paid, within 60 days stops working on local SIMs. The tax side is set out in PTA tax on 5G phones.

Where Zong 5G works is phased, city by city

Zong's FAQ says 5G starts in major cities and high-demand urban areas, then expands in stages. It does not list the cities on the FAQ page itself; it points to the My Zong app for the list of areas.

We did not open the app's area list for this article. The cities known from earlier announcements by both operators are gathered in 5G service areas for Jazz and Zong. If you want a 5G connection at home rather than on the move, Zong also sells a home device, covered in Zong Z HomeFi 5G.

Common questions

Do I need a new SIM for Zong 5G?

No, if you already have a 4G SIM. Zong says 4G SIMs are compatible with 5G.

Is the Samsung Galaxy A16 5G supported on Zong 5G?

Yes. The Galaxy A16 5G is on Zong's certified 5G list.

Does iPhone work on Zong 5G?

Zong's list includes the iPhone 12 to 17 series and iPhone Air. Zong also says 5G support for some devices arrives through software updates.

Are Zong 5G packages more expensive?

Zong says current packages were designed for 4G and work on 5G as well.

What is the Zong 5G SIM upgrade offer?

Zong's Join Zong 5G page offers 4,000MB and 400 Zong minutes free for a week when you replace an old SIM.

How do I turn on 5G on Samsung for Zong?

Settings, Connections, Mobile networks, then turn on Allow 5G service.

How we verified this

What we checked, where we read it, and what we could not confirm.

Last checked 27 October 2026. We read Zong's compatible 5G handsets list, its 5G FAQs, its How to Enable 5G page and its Join Zong 5G page. We searched the handset list ourselves and did not test any phone on Zong 5G. The area list in the My Zong app was not checked, and the row count includes repeated model codes.