HESCO New Connection Apply Online: Rs 3,000 Fee, Security Deposit per kW and 3 Documents in Sindh (2026)

HESCO, the Hyderabad Electric Supply Company, supplies Hyderabad, Mirpurkhas and other districts of lower Sindh outside Karachi. We read HESCO's New Connection Procedure page, its FAQs and its application form on 9 November 2026. This guide puts the documents, charges, deposit and timeline in one place.

Two ways to apply for a HESCO connection

HESCO accepts applications online through the Electricity New Connection (ENC) system, or on paper at your sub-division. Both routes lead to the same survey and demand notice, so pick the one that is easier for you.

HESCO's FAQ says a prospective consumer "can get free of cost an application form from the Sub-Division situated in his area". The clerk then gives you a receipt as acknowledgement. Keep it safe. It is your proof of the date you applied.

Documents HESCO asks for

For a normal home or shop connection, HESCO asks for only three papers with the form. Its page says the procedure was simplified "specially for general consumers of Domestic and Commercial Tariff", and Urdu forms are available.

1. A copy of your CNIC.
2. A copy of the ownership proof. If you are not the owner, the owner's permission on stamp paper, along with the ownership proof.
3. The abridged conditions of supply, signed by you.

You will also need a wiring test report from a licensed contractor before the site survey. NEPRA's general rules on papers and the demand notice are in our guide to new connection documents and the demand notice. Industrial and bulk applicants need more papers, which HESCO's sub-division will list for your load.

HESCO connection charges for homes and shops

HESCO's page gives a flat Rs 3,000 for a single-phase home meter and lump sums for three-phase home and shop connections, based on the length of the service line. Longer lines cost more because more cable and poles are needed.

Single phase, homes. The Rs 3,000 can be split. You pay Rs 300 when the connection is made, and the remaining Rs 2,700 in nine equal instalments of Rs 300 in your next bills. HESCO says this is only for consumers who opt for it and give a written request.

Three phase, homes (A-1) and shops (A-2). These are the lump sum capital costs on HESCO's page:

A worked example, by our own arithmetic: a three-phase line of 60 metres costs Rs 8,000 plus 20 metres at Rs 140, which is Rs 10,800. HESCO's page carries no date, so treat these as HESCO's published rates and check the exact amount on your demand notice. For one company's newer published charges, see our page on IESCO new connection charges.

HESCO security deposit per kW

The security deposit is charged per kW of the load you apply for, and homes in rural areas pay half the urban rate. HESCO's page lists these rates; the deposit is refundable when the connection is closed and the dues are clear.

So a 5 kW home in Hyderabad city would pay 5 times Rs 1,220, which is Rs 6,100, by our arithmetic. The same load in a village would pay Rs 3,050. When you leave a connection, our guide to getting your electricity deposit back explains the refund.

How long a HESCO connection takes

HESCO's own FAQ says a connection "would be installed in 35 to 45 days". NEPRA's Consumer Service Manual sets 30 days in total for loads up to 15 kW, counted after you pay the demand notice. The two sources differ, so hold HESCO to the NEPRA limit.

The NEPRA manual, as we read it for our FESCO new connection guide, splits the 30 days into four stages: 4 days for registration and survey, 6 for the estimate and demand notice, 11 for the work order and material, and 9 to install the meter. It also gives you 30 days to pay a demand notice, with 30 more days on request.

If HESCO says a connection is not feasible, its FAQ says you will be told the reasons. If the work stalls, call 118 or your sub-division. Our HESCO complaint number page has XEN and office numbers.

Common questions

How do I apply for a HESCO new connection online?

Use the Electricity New Connection system at enc.com.pk. HESCO links it from its home page as "Apply for New Connection".

What is the HESCO single phase connection fee?

HESCO's page lists Rs 3,000. If you ask in writing, you pay Rs 300 at connection and nine Rs 300 instalments in later bills.

How much is the HESCO security deposit for a home?

Rs 1,220 per kW in urban areas and Rs 610 per kW in rural areas, according to HESCO's page.

Which documents does HESCO need for a home connection?

A CNIC copy, ownership proof or the owner's permission on stamp paper, and the signed abridged conditions of supply.

How long does HESCO take to install a new connection?

HESCO's FAQ says 35 to 45 days. NEPRA's manual sets 30 days for loads up to 15 kW after you pay the demand notice.

Is the HESCO application form free?

Yes. HESCO's FAQ says the form is free of cost from your sub-division.

What we checked and sources

We read HESCO's New Connection Procedure page, its FAQs, its application form link and the ENC portal link on its home page, all on 9 November 2026. The 30-day stages are from NEPRA's Consumer Service Manual as read for our FESCO guide on 6 November 2026. The worked examples are our own arithmetic. We did not submit an application or receive a demand notice.