LESCO e-Kachehri: Find Your Circle's Facebook Page and Take a Stuck Complaint to Senior Officers
LESCO holds a monthly e-Kachehri on Facebook for the CEO and each of its 8 circles. Find your circle page by division, what to post, when to call 118 instead.
LESCO holds an open e-Kachehri every month on Facebook, where you can put an electricity complaint straight to the chief executive or your circle's manager. There are nine official pages: "LESCO Connect" for the CEO, and one for each of LESCO's eight operation circles. Pick the page for your division, from the list below, and post or join the live session with your 14-digit reference number.
We read LESCO's e-Kachehri page and its news section on 5 November 2026. Below: which page covers your area, how to take part, what to have ready, and when the e-Kachehri is a better route than the 118 helpline.
Nine LESCO Facebook pages cover all five districts
LESCO's e-Kachehri page lists one Facebook page for the chief executive and one for each circle manager. A circle is a group of divisions run by a Manager (Operation). The CEO's page covers every LESCO consumer in Lahore, Kasur, Okara, Sheikhupura and Nankana districts.
| Facebook page name | Officer | LESCO divisions it covers |
|---|---|---|
| LESCO Connect | Chief Executive | All LESCO consumers |
| Northern Circle Lesco Page | Manager (Op) Northern | Data Darbar, Badami Bagh, Ravi Road, Kot Abdul Malik, Ferozewala, Gulshan-e-Ravi |
| Central Circle Lesco | Manager (Op) Central | Allama Iqbal Town, Shahpur, Johar Town, Samanabad, Raiwind, Township, Civil Lines |
| Lesco Eastern Circle | Manager (Op) Eastern | Baghbanpura, Mughalpura, Shalamar, McLeod Road |
| SOUTH Circle LESCO | Manager (Op) Southern | Cantt and Saddar, Defence, Gulberg, Kot Lakhpat |
| LESCO OKARA Circle | Manager (Op) Okara | Okara, Renala, Hujra, Depalpur |
| Sheikhupura Circle Lesco | Manager (Op) Sheikhupura | Sheikhupura City, Sheikhupura Rural, Farooqabad, Muridke |
| Lesco Circle Kasur | Manager (Op) Kasur | Kasur City, Kasur Rural, Chunian, Phool Nagar, Kot Radha Kishan |
| Lesco Nankana circle | Manager (Op) Nankana | Nankana, Bucheki, Manawala, Shahkot |
Anyone can make a Facebook page with a similar name. Open the circle page from the link on LESCO's own e-Kachehri page, not from a search result, so you reach the real one.
Find your division on your bill first
Your division and sub division are printed on your LESCO bill, near the reference number. Match that name to the table above. Do not go by your neighbourhood name, because one area can fall in a division with a different name.
For example, a house in Gulberg is in Southern circle, but a house in Johar Town is in Central circle. A consumer in Muridke goes to the Sheikhupura circle page, not the Lahore ones.
Take part in an e-Kachehri in five steps
LESCO says it holds e-Kachehris every month, at CEO level and at Manager (Operation) level, so consumers can raise problems from home. The date is posted on the page before each session.
- Open LESCO's e-Kachehri page on lesco.gov.pk and follow the link for your circle's Facebook page.
- Follow the page so you see the session notice when it is posted.
- When the session is live, write your complaint in the comments. Keep it short: what is wrong, since when, and what you have already tried.
- Give your 14-digit reference number, sub division and the complaint or CCMS ticket number if you have one. Do not post your CNIC or phone number publicly.
- Note what the officer replies, and follow it up with the sub division if nothing happens within the time given.
Use e-Kachehri for problems the helpline did not fix
The e-Kachehri is not the fastest route for a simple fault. A tripped line or a dead transformer should go to 118 first, because a crew is sent from there. The e-Kachehri works best when a complaint has been stuck for days or weeks.
| Problem | Best first route |
|---|---|
| Power off in your street | 118 or SMS 8118 |
| Wrong or inflated bill | Sub division revenue office, then e-Kachehri |
| New connection delayed for weeks | e-Kachehri at circle level |
| Faulty meter not changed | SDO, then e-Kachehri |
| Same complaint closed but not fixed | e-Kachehri with the CCMS number |
For the helpline and the other numbers, see our page on the LESCO complaint numbers. For an officer in your area, use our list of LESCO SDO and XEN numbers. To follow a ticket, see how to check a CCMS complaint.
The latest CEO session was on 29 October 2026
LESCO's news page reports that its chief executive, Engr. Muhammad Ramzan Butt, chaired an e-Kachehri by video link at LESCO headquarters on 29 October 2026. All superintending engineers, executive engineers and deputy commercial managers joined online.
LESCO said all 196 complaints received at the previous month's e-Kachehri had been resolved. That figure is LESCO's own, and we have not checked it independently. The next session date had not been posted when we looked on 5 November.
If LESCO does not solve your problem, you can take a billing or service complaint to NEPRA, the power regulator, or to the Wafaqi Mohtasib. Our Wafaqi Mohtasib complaint guide explains that route.
Common questions
What is a LESCO e-Kachehri?
An open online hearing on Facebook where the CEO or a circle manager takes consumer complaints live and tells officers to act.
How often does LESCO hold an e-Kachehri?
LESCO says every month, at CEO level and at each circle's Manager (Operation) level.
Which page is for Gulberg and Defence?
"SOUTH Circle LESCO", which covers the Cantt and Saddar, Defence, Gulberg and Kot Lakhpat divisions.
Which page is for Johar Town and Allama Iqbal Town?
"Central Circle Lesco", which also covers Shahpur, Samanabad, Raiwind, Township and Civil Lines.
What should I write in my complaint?
The problem, since when, your 14-digit reference number, sub division and any CCMS ticket number. Do not post your CNIC.
When was the last LESCO CEO e-Kachehri?
29 October 2026, according to LESCO's news page. LESCO said all 196 complaints from the previous session were resolved.
How we verified this
What we checked, where we read it, and what we could not confirm.
Last checked 5 November 2026. We read the LESCO PMDU e-Kachehri page, which lists each office, its Facebook page and the divisions it covers, and the LESCO news item of 29 October 2026 on the CEO's e-Kachehri. We did not attend a session. The monthly schedule is as LESCO states it; a session can be moved without notice, so check your circle's page.
About the author
Tax, Bills and Technology Writer
Ali Akhtar is a young and curious voice here at Pakistan Era. He is currently pursuing his A-Levels and has a growing interest in Pakistan’s changing industrial landscape and educational trends. Ali likes to write in a way that helps him explain and explore the world around him. His writing reflects the perspective of the new generation navigating the evolving trends of Pakistan where technology, youth innovation, and shifting opportunities are reshaping the country’s future.
