MEPCO Bill Check Online, and the Helpline That Is Not 118

Checking a MEPCO bill works the same way as every other distribution company. You need the 14 digit reference number and the portal at bill.pitc.com.pk/mepcobill.

We opened it on 23 August 2026 and it works.

What is not the same is almost everything around the bill, starting with the number you ring when something goes wrong.

Checking the bill

1. Open bill.pitc.com.pk/mepcobill.
2. Leave the option on Reference No.
3. Enter the 14 digit reference number from any previous bill.
4. Complete the captcha.
5. Press Search, then print the page if you need a copy.

That printed page is the duplicate bill. No separate process, no fee, no login.

The form also offers a Customer ID option, which is the route in when the reference number on an old bill has been torn or has faded.

The helpline is a mobile number

This is the difference that surprised us.

LESCO and IESCO both publish 118 as the helpline, with 8118 for SMS. Those are sector wide numbers.

MEPCO publishes +92 319 9757789. That is a mobile number, and it appears on the company's own site as the helpline, alongside the email rcc@mepco.com.pk.

We are reporting it as published and we did not ring it, so we cannot tell you how it is answered or in what hours. But it is worth knowing before you assume the national short code applies here, because dialling 118 expecting MEPCO is a reasonable assumption that the company's own page does not support.

Three companies, three ways to get a connection

Across this series a pattern has emerged that is worth stating plainly.

Three neighbouring distribution companies, three different routes. Which means a general guide telling you to apply through ENC is right for one of them and wrong for the other two.

The billing portal is shared and the complaint system is shared. Connections are not. That is the thing to carry away if you deal with more than one company, or move between provinces.

Load shedding, down to your feeder

MEPCO publishes two load shedding views, and the second is more useful than the first.

There is a consumer schedule on its own site. There is also a feeder wise breakdown, hosted on the shared PITC system at ccms.pitc.com.pk/FeederDetails.

The difference matters. A city level timetable averages across many feeders, so it tells you what Multan is broadly experiencing rather than what your street is. A feeder level view is about the line that actually supplies you.

Your feeder name is printed on your bill. That is the piece most people never look for, and it is what turns a general schedule into a specific answer.

MEPCO also offers a mobile app carrying a bill estimator, complaint reporting, load shedding notifications and consumption tracking.

Where MEPCO supplies

MEPCO describes itself as the electricity provider for Southern Punjab. Its homepage does not list the districts.

We are not going to assemble a district list ourselves and present it as the company's, so if your area sits on a boundary, check the company name printed at the top of any previous bill. It follows the city rather than your address within it.

Every distribution company's portal is tested and listed in our guide to checking an electricity bill online in Pakistan. The neighbouring regions are covered in the LESCO guide and the IESCO guide.

Once you have the bill

Getting the number on screen is the easy part.

A large share of a Pakistani electricity bill is not electricity at all, and the line items are not self explanatory. We take one apart in the bill line items explainer.

If the reading looks wrong rather than high, that is a different process with its own evidence requirements, in our overbilling guide. If the company will not resolve it, the regulator route is in the NEPRA complaint guide.

What we could not verify

We tested the billing portal and read MEPCO's own site on 23 August 2026.

We did not submit a live reference number, so we describe the form rather than a bill it returned.

We did not ring the helpline, so we can tell you what MEPCO publishes and not how it is answered.

We have no district list, because the company's homepage gives only Southern Punjab.

We did not install or test the mobile app.

Questions readers are asking

How do I check my MEPCO bill online?

Open bill.pitc.com.pk/mepcobill, enter the 14 digit reference number from an old bill, complete the captcha and press Search.

What is the MEPCO helpline?

Its own site publishes +92 319 9757789, a mobile number, along with the email rcc@mepco.com.pk. That differs from the 118 that LESCO and IESCO publish.

How do I get a MEPCO duplicate bill?

Print the bill the portal returns. There is no separate duplicate process and no fee.

Where do I apply for a new MEPCO connection?

Through the new connection form on mepco.com.pk. MEPCO does not use ENC, and it has not moved to e-OPS as IESCO has.

How do I find my load shedding timing?

MEPCO publishes a consumer schedule and a feeder wise breakdown. Find your feeder name on your bill and use the feeder view, since a city schedule averages many feeders.

Why does it say no record found?

Usually a miscounted reference number, or spaces and dashes copied from a photograph. The Customer ID option is the alternative.

Which areas does MEPCO cover?

Southern Punjab, per its own description. The homepage does not publish a district list.