PTA Home Internet Tests Q3 2026 in Pakistan: Wide Band Passes All 8 Checks, Multinet Rawalpindi Passes 2

The Pakistan Telecommunication Authority (PTA) uploaded two Q3 2026 fixed broadband reports on 11 November 2026. The "user end" report tested 12 providers from customer connections in 15 cities. A second "network end" report tested 23 providers inside their own networks in 21 cities. If you pay for PTCL, Nayatel, Multinet, Connect, Nexlinx or a smaller local provider, the tables below show how your provider did in your city.

Wide Band in Peshawar passed all 8 user end checks

Wide Band Communications in Peshawar was the only provider to pass all 8 checks at the customer end. Its 10 Mbps package gave 10 Mbps down and 10 Mbps up. Multinet in Rawalpindi scored lowest, with 2 of 8.

Each provider was scored on 8 checks: local delay, international delay, packet loss, jitter, web page load time, download speed, upload speed and voice call quality. The table lists the package PTA tested and the speed it measured.

PTA also tested the Special Communications Organization (SCO) in Ghalapan and Gupis-Yasin (7 of 8 each) and in Shatial (6 of 8). The PTA report rounds speeds to whole numbers.

The rule is 80 percent of your package speed

Under the Fixed Broadband Quality of Service Regulations, 2022, download speed must stay above 80 percent of the advertised package. Upload must be above 50 percent on fibre and cable, or 25 percent on DSL. Eleven user end results missed the download limit.

The download misses were Multinet in Faisalabad and Rawalpindi, Cyber Internet Services in Islamabad, Lahore and Peshawar, Connect Communications in Karachi and Quetta, Nexlinx in Lahore, PTCL's 4 Mbps cable line in Peshawar, Nayatel in Rawalpindi and Burak Tech in Sukkur. The PTA report adds that most providers missed the upload limit.

The other limits PTA tested against are listed below. Delay and jitter matter most for video calls and online games.

Multinet in Rawalpindi missed 6 of 8 checks

Multinet's 50 Mbps line in Rawalpindi gave 30 Mbps down. Local delay was 127.6 ms against a 40 ms limit, packet loss 23.33 percent and jitter 111.3 ms. PTA singled it out in its conclusion for poor performance across several checks.

Cyber Internet Services in Lahore was next worst, with 3 of 8. Its 20 Mbps line gave 9 Mbps down, packet loss of 3.25 percent and pages that took 4.2 seconds to load. PTCL's 4 Mbps cable line in Peshawar recorded 24 percent packet loss and a voice quality score of 2, below the limit of 3.

The report's conclusion says PTCL in Faisalabad had low voice quality. Its own city table shows PTCL Faisalabad passing that check and PTCL's Peshawar cable line failing it. We have used the city table.

The network end report gives 15 results full marks

The second report tests inside each provider's network, not at a customer's home. Of 28 results, 15 met all 7 network checks, including Optix in Multan, Smart Line and Web Concepts in Lahore, and Fiberish and Riderz in Karachi.

Pace Telecom in Abbottabad scored lowest there, at 4 of 7. Wateen WiMax in Quetta and Multinet in Rawalpindi each scored 6 of 7. Network end checks include uptime and how full the provider's links are, so a good score there does not promise the same speed at your door. Multinet shows the gap: 6 of 7 inside its network, 2 of 8 at the customer end.

What to do if your provider failed in your city

Run your own speed tests first, at different times of day, with a cable to the router. If you get less than 80 percent of your package again and again, complain to your provider, then to PTA with the complaint number.

1. Connect a laptop to the router with a LAN cable and close other downloads.
2. Test speed three times: morning, evening and late night. Save screenshots.
3. Work out 80 percent of your package. For a 20 Mbps package, that is 16 Mbps.
4. Register a complaint with your provider and write down the complaint number.
5. If the provider does not fix it, file a complaint with PTA, attaching the number and screenshots. The PTA helpline is 0800-55055.

The method and the full set of limits are covered in our explainer on the 80 percent speed rule for home broadband. The steps for a PTA complaint about a slow line are in how to complain to PTA about slow internet. The previous quarter's results are in the Q2 2026 home internet survey. If you are choosing a provider, compare prices in PTCL, Nayatel and StormFiber compared.

PTA says providers must fix the problems

PTA's conclusion says providers are being asked to take corrective steps within set timelines. These include adding capacity, tuning networks and fixing routing. It says follow-up tests should check that they now meet the limits.

The report does not name a penalty or a deadline for each provider. A test in one city covers one package on one connection over the quarter. Your own line can do better or worse, which is why your own screenshots matter in a complaint.

Common questions

Which home internet provider did best in PTA's Q3 2026 test?

At the customer end, Wide Band Communications in Peshawar passed all 8 checks. PTCL in Karachi, Rawalpindi and Quetta, Nayatel in Multan and several others passed 7 of 8.

How did PTCL do?

PTCL's fibre lines passed 7 of 8 checks in Karachi, Rawalpindi and Quetta, and 6 of 8 in Faisalabad. Its DSL line in Kech passed 6. Its 4 Mbps cable line in Peshawar passed 4.

How did Nayatel do?

Nayatel passed 7 of 8 checks in Multan. In Rawalpindi it passed 6, with 6 Mbps measured on a 10 Mbps package and packet loss of 2.5 percent.

Is StormFiber in the Q3 2026 report?

No. StormFiber does not appear in either Q3 2026 report. The Q3 2026 reports cover only the providers and cities PTA chose for that quarter.

What speed should I get on a 50 Mbps package?

At least 40 Mbps download, which is 80 percent of 50. On fibre, upload should be above 50 percent of the advertised upload speed.

When were these tests done?

The user end tests ran from 1 July to 30 September 2026. PTA uploaded both reports on 11 November 2026.

How we verified this

What we checked and where we read it.

We checked both reports on 14 November 2026. They are listed on PTA's page for fixed line broadband QoS surveys as the Q3 2026 user end and network end reports, both dated 11 November 2026. The limits come from the same reports, which apply the Fixed Broadband Quality of Service Regulations, 2022. The helpline is from PTA's website.

The user end report's conclusion names PTCL Faisalabad for low voice quality, while its city table shows PTCL Faisalabad passing that check and PTCL Peshawar (cable) failing it. We followed the city table. Speeds in the report are rounded to whole numbers.