How to Report a Fake Call or SMS Scam in Pakistan

Report Fake Call or SMS Scam in Pakistan Report Fake Call or SMS Scam in Pakistan Guide

Getting scam calls and SMS is not new in Pakistan. Whether it is someone pretending to be a JazzCash representative, EasyPaisa, bank, or fake government aid programs like BISP, you have probably seen at least one weird message telling about won a prize money or asking for CNIC. And with scams getting smarter, it is time we get more sharper and report these scam so no one else get scammed.

In a Hurry to Report Scam/Fraud Online in Pakistan? Follow these steps:

  1. Open Message app
  2. Send Scammer Number to PTA at 7726
  3. Or Go to FIA Complaint Portal
  4. Add Scammer Details (Number, Screenshot)
  5. Submit Complaint

Read on to understand ongoing scams and how to stay safe

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Here are ongoing scam messages and phishing calls people in Pakistan are getting & reporting in 2025:

  • Fake parcel misplaced or wrong address fraud
  • “You have won 5 lakh rupees” prize frauds
  • “JazzCash account verification” phishing attempts
  • Fake EasyPaisa blocked account SMS
  • Scam messages from fake BISP, Ehsaas, or Punjab government portals
  • Callers impersonating bank representative and asking for OTP or CNIC
  • Links saying “click to verify or update account”

Read More About Online Scams in Pakistan


Why Reporting Online Scams Matters in Pakistan

These are not just annoying messages. They are part of full fraud networks, which often leads to:

  • SIM hijacking
  • Identity theft
  • Unauthorized bank transactions

How to Report a Fake Call or SMS (Step-by-Step)

1. Report to PTA via SMS

Forward the scam message as-is to 7726 (type SPAM and send the number too if needed)

2. File Complaint on PTA Portal

Go to PTA Complaint Portal & upload screenshot and scammer details

    3. Report to JazzCash, EasyPaisa or Your Bank

    Contact official helpline, WhatsApp, or in-app support, tell them to flag or block number. If any transaction happened, freeze card & account immediately

      4. File an FIA Cyber Complaint

      Submit complaint at FIA Complaint Portal, or call 1991 (FIA Helpline)

        5. Use Pakistan Citizens Portal App

        File complaint under “cybercrime” or “spam/fraud calls” section


        Learm How to Block ATM Card in Pakistan in 4 Steps


        How to Stay Safe from Scam Calls & SMS

        • Never share CNIC, OTP, or personal details on calls
        • Ignore links asking and requiring verification
        • Block/report numbers that tries to scam
        • Lock SIM with a PIN code
        • Use trusted call filter or spam blocker apps

        Can I Trace or Block Scam Numbers Myself?

        No, you cannot directly trace them. But once they are reported to PTA or FIA, they will block, trace, or take legal action based on cybercrime and fraud laws in Pakistan.

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        Quick FAQs

        Is it safe to report scam numbers?

        Yes, 100%. Your number and Identity stays private.

        Can scammers hack phone from missed call?

        No. But if clicked any link or shared info, then yes they can hack.

        Can I report WhatsApp fraud messages?

        Yes. Block scammer in WhatsApp and then report to FIA if it is serious or involves money fraud.

        Will FIA or PTA get back to me?

        They issue tracking ID or confirmation SMS to track the complaint status.

        What if I gave my CNIC or OTP?

        Immediately call bank or wallet support. Block account, and report scam to FIA.

        Useful Numbers & Resources

        • PTA SPAM SMS: 7726
        • FIA Cyber Wing: 1991
        • PTA Complaint Portal
        • FIA Cyber Portal

        Disclaimer: This article is for awareness and public safety.

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