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Ufone Insurance Plans in Pakistan: Health, Family and Accident Prices, How to Claim and Stop on *6070#

Ufone health insurance starts at Rs 45 a month, family cover at Rs 6 a day and accident cover goes up to Rs 1.1 million. How to claim, and stop it on *6070#.

Ahmad Ali, author at Pakistan EraAhmad Ali5 min read
An empty hospital ward bed with white sheets beside a window, for Ufone health, family and accident insurance plans

Ufone sells three insurance plans through your mobile balance: Health Insurance Takaful from Rs 45 plus tax a month, Family Insurance from Rs 6 plus tax a day, and Accidental and Life Insurance with cover up to Rs 1.1 million. To stop any of them, dial *6070#, choose option 4, Customer Support, then Un-Subscription. Claims go to 021-111-992-232 or Ufone's 333 within 90 days.

We read all three Ufone insurance pages on 6 November 2026. The plans are made by MicroEnsure, sold under the Waada name, and underwritten by EFU Life Assurance. Ufone only collects the fee from your balance. Below are the prices, what each plan pays, how to claim, and how to stop a deduction you did not want.

Ufone Health Insurance Takaful prices and cover

The health plan pays a fixed amount for each night you spend in hospital, more for ICU nights, and a sum if the subscriber dies. This is the monthly price table on Ufone's page.

PlanMonthly feeHospital, per dayICU, per dayDeath benefitFuneral
SilverRs 45 plus taxRs 1,000Rs 2,000Rs 10,000None
GoldRs 90 plus taxRs 2,000Rs 4,000Rs 25,000None
PlatinumRs 195 plus taxRs 5,000Rs 10,000Rs 40,000Rs 10,000
DiamondRs 450 plus taxRs 10,000Rs 20,000Rs 90,000Rs 20,000

Ufone's page does not agree with itself. A second table on the same page shows higher daily benefits for daily charging, such as Rs 1,500 a day on Silver and an "IPD reimbursement" of Rs 45,000, and its FAQ gives a Platinum daily fee of Rs 4.5. Before you agree on the phone, ask the agent which table applies to you and get the amounts in an SMS.

Ufone health insurance monthly fees: Silver Rs 45, Gold Rs 90, Platinum Rs 195, Diamond Rs 450, plus tax

Rules that limit the health plan

  • You must be a Pakistani national aged 18 to under 70. Cover ends at 70.
  • A stay must last at least 24 hours. At most 30 nights are paid for one stay.
  • Only one plan is allowed per CNIC, even if you have several Ufone SIMs.
  • With daily charging, cover starts on the first day of the next calendar month.
  • If your balance runs short, the benefit is cut in proportion to what was paid that month.

Ufone Family Insurance prices and cover

Family Insurance, called USehat Family in its FAQ, covers you, your spouse and your children for hospital and ICU nights. It is charged every day from your balance.

PlanDaily feeHospital per day: you, spouse, each childICU per day: you, spouse, each child
SilverRs 6 plus taxRs 1,000, Rs 1,000, Rs 500Rs 2,000, Rs 2,000, Rs 1,000
GoldRs 12 plus taxRs 2,000, Rs 2,000, Rs 1,000Rs 4,000, Rs 4,000, Rs 2,000

Silver costs Rs 180 plus tax for a full 30 day month and Gold Rs 360 plus tax. Neither pays a funeral benefit. Ufone's own example shows that paying Rs 169 instead of Rs 180 in a month cuts your hospital benefit from Rs 1,000 to Rs 939 a day.

Ufone Accidental and Life Insurance cover

This plan pays only after an accident that causes death or permanent disability. It does not pay hospital bills.

PlanDaily feeAccidental deathPermanent disabilityFuneral
SilverRs 1.80Rs 220,000Rs 220,000None
GoldRs 4.26Rs 440,000Rs 440,000None
PlatinumRs 8.51Rs 1,100,000Rs 1,100,000Rs 10,000

Anyone aged 18 or above can join, with no upper age limit. Gold works out to about Rs 128 a month for Rs 440,000 of accident cover. Natural death and illness are not covered by this plan.

Ufone accidental and life insurance cover: Silver Rs 220,000, Gold Rs 440,000, Platinum Rs 1,100,000

How to claim Ufone insurance

You or a family member must report the claim within 90 days. Late claims may be refused.

  1. Call 021-111-992-232 for health or accident claims, or 051-8466670 for Family Insurance. You can also call Ufone on 333.
  2. Or email claims@waada.pk for health and accident, or helpdesk.pakistan@microensure.com for Family Insurance.
  3. Send the claimant statement, the hospital discharge summary with admission and discharge dates, bills if you claim reimbursement, and a copy of the insured person's CNIC.
  4. For a death claim, add the death certificate and, if no beneficiary was named, a heirship certificate.
  5. Ufone's page says valid claims are paid within 5 working days of complete documents, by cheque or mobile money.

Claims are refused for self-harm, war or riots, a crime, a fake claim, or a month when the fee was not paid. Any licensed hospital with 24 hour nursing counts, including government and trust hospitals. Zong and Jazz plans are compared in Zong insurance plans and Jazz Bima Sehat.

How to stop Ufone insurance deductions

Ufone's pages give the same route for all three plans, plus one extra route for Hospital Cash.

  1. Dial *6070#.
  2. Choose option 4, Customer Support.
  3. Choose Un-Subscription.
  4. Wait for the SMS that confirms it.

For Hospital Cash, Ufone's health page says to call 021-111992232 or use waada.pk/cancel, where you confirm with an OTP. Other unwanted services are covered in how to unsubscribe Ufone packages.

Common questions about Ufone insurance

How much is Ufone health insurance per month?

Rs 45 plus tax for Silver, Rs 90 for Gold, Rs 195 for Platinum and Rs 450 for Diamond, by Ufone's monthly table.

How do I unsubscribe Ufone insurance?

Dial *6070#, choose 4, Customer Support, then Un-Subscription. Ufone sends an SMS when it is done.

What is the Ufone insurance claim number?

021-111-992-232 for health and accident claims, 051-8466670 for Family Insurance, or Ufone's 333.

Who provides Ufone insurance?

MicroEnsure Pakistan designs and runs the plans, and EFU Life Assurance underwrites them. Ufone only collects the fee.

Can I claim at a government hospital?

Yes, if it is licensed and has 24 hour nursing and in-patient records, as Ufone's terms set out.

How long do I have to file a Ufone insurance claim?

90 days from the date of the hospital stay, accident or death.

How we verified this

What we checked, where we read it, and what we could not confirm.

Last checked 6 November 2026. Prices, cover, rules and claim routes come from Ufone's Health Insurance Takaful page, Family Insurance page and Accidental and Life Insurance page. Monthly totals for daily fees are our own sums. We did not subscribe or claim. The health page shows two tables that do not match, as noted above.

About the author

Ahmad Ali, author at Pakistan Era

Technology Journalist & Multimedia Producer

Ahmad Ali

Ahmad Ali is a technology journalist and multimedia producer at Pakistan Era, joining the team in October 2026. He covers consumer technology and digital life for Pakistani readers, combining research with hands-on product testing.

TopicsUfoneMobile InsuranceHealth InsuranceUnsubscribe Codes