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FESCO Bill Check Online in Faisalabad, Free Duplicate Bill in 2 Minutes

Check a FESCO bill online with the 14 digit reference number and print a free duplicate. We tested the portal and list FESCO's 118 helpline and UAN numbers.

Shahid Anwar, author at Pakistan EraShahid Anwar6 min read
A quiet residential street in Faisalabad at dusk with warm light in the windows of brick houses

To check a FESCO bill online, open bill.pitc.com.pk/fescobill, type the 14 digit reference number from any old bill, fill the captcha and press Search. The bill opens free, and a printout works as your duplicate bill. For faults and complaints, FESCO lists 118 and a UAN, 080066554.

We opened the FESCO portal on 28 September 2026 and it loaded, titled FESCO Web Bill. We also read FESCO's own website, fesco.com.pk, which loaded too.

Faisalabad Electric Supply Company, or FESCO, is the power distribution company for the Faisalabad region. Its homepage says it supplies about 5.8 million customers across eight districts. So a FESCO bill check online is one of the most common tasks in central Punjab, and it takes two minutes once you have the right number.

How to check your FESCO bill online

Open bill.pitc.com.pk/fescobill, keep the Reference No option, type the 14 digit number, complete the captcha and press Search. No login, no app and no fee. PITC, the state company that runs billing for most power companies, hosts the page.

Five steps to check a FESCO electricity bill online on the PITC portal
  1. Open bill.pitc.com.pk/fescobill. FESCO's own homepage links here under Bill Print, so you are on the right page.
  2. Leave the choice on Reference No. It is selected when the page opens.
  3. Type the reference number. The box says "Enter 14-digit valid reference no" and stops at 14 characters.
  4. Fill the captcha. The page will not search without it.
  5. Press Search. The bill shows on screen. Print it or save it as a PDF.

The reference number sits near the top of every paper bill. Type digits only. Spaces and dashes copied from a photo of the bill are the usual reason a search fails.

The form has a second option, Customer ID. Use it when the reference number on your old bill is torn or faded. We read the page code too: the box accepts digits only, between 10 and 14 of them, and shows "Given Ref/App No is invalid" for anything else.

A small drop-down next to the box shows U and R. The page does not explain them, so we will not guess.

FESCO helpline and complaint numbers

FESCO's contact page says customers can reach it on 118 and gives a UAN, 080066554. Head office phones are 041 9220184 and 041 9220229. Complaints can also be filed online on PITC's complaint system, CCMS, which FESCO links from its homepage.

FESCO helpline 118, UAN and online complaint routes compared
NeedWhere to goSource
Power fault or complaintCall 118FESCO contact page
Customer UAN080066554FESCO contact page
Head office041 9220184, 041 9220229FESCO contact page
Online complaintccms.pitc.com.pk/complaintFESCO homepage, CCMS tile
New connectionfesco.enc.com.pkFESCO homepage, ENC tile

The head office is on West Canal Road, Abdullah Pur, Faisalabad. The FESCO contact page prints the UAN as nine digits, 080066554, and we give it exactly as printed. We did not ring either number.

The online complaint form is the one to use for a billing dispute. We opened it. It finds your account by the 14 digit reference number or by a 12 digit mobile number starting with 92. It also has a Track by Ticket option, so keep the ticket number it gives you.

Getting a FESCO duplicate bill

The bill the portal shows is your duplicate bill. Print or save it, then pay with it. FESCO also offers a sign-up form for bills by email, on its older website, which asks for your reference number, email address and mobile number.

There is no separate duplicate bill office. Banks and payment counters accept the printed page as a normal bill, the same as with every other company in the electricity bill check online system.

The email form sits at mis.fesco.com.pk. We saw the form but did not submit it, so we cannot say how fast the first bill arrives.

One more tool matters if you rent. FESCO's homepage links a PITC page called CNIC/Mobile Registration, at mnr.pitc.com.pk. It lets the owner and the person living in the house register their CNIC and mobile number against the reference number. A tenant who registers can then get messages about the connection.

Paying a FESCO bill

Pay the printed bill at a bank or authorised counter, or pay online through your bank's app or a mobile wallet using the reference number. Pay before the due date. After that date the bill adds a late payment surcharge, shown on the bill itself.

  • Bank app or internet banking: open the electricity bill menu, pick FESCO, and enter the 14 digit reference number.
  • Mobile wallet: the same reference number works in the bill payment menu.
  • Bank counter: take the printed bill from the portal.

The steps for each route are in paying utility bills online. We did not make a test payment for this page.

Cannot pay the full amount this month? NEPRA's rules let the company split a bill. The electricity bill installment rules say the first part carries no surcharge if you pay it by the due date.

Reading the FESCO bill and fixing a wrong one

Check the units first, then the meter reading dates, then the taxes. If the units are far above your normal use, file a complaint on CCMS or call 118 before the due date. If the meter itself seems fast, ask FESCO to test it.

What to do when a FESCO bill looks wrong

A Pakistani bill has many lines that are not electricity. Fuel adjustments, taxes and fees all sit there. The bill line items are worth learning once, because they repeat every month.

If the reading is wrong, take a clear photo of your meter with the date, then complain. If FESCO does not fix it, a complaint to NEPRA is the next step. A meter that runs fast can be checked, and NEPRA's rules set the fee and time limit for a faulty meter test.

A high bill is not always a wrong bill. Summer months with long fan and cooler use push units up fast. Compare the units with the same month last year before you complain.

Where FESCO supplies

FESCO's homepage lists eight districts: Faisalabad, Sargodha, Mianwali, Khushab, Jhang, Bhakkar, Toba Tek Singh and Chiniot. It says it serves about 5.8 million customers and a population of over 26 million, under a NEPRA distribution licence.

If you live near the edge of that area, the company name at the top of your bill settles it. Lahore is LESCO, Multan and the south is MEPCO, and Gujranwala is GEPCO. All of them use the same PITC portal with the company name at the end of the address.

Common questions

How do I check my FESCO bill online?

Open bill.pitc.com.pk/fescobill, type the 14 digit reference number, fill the captcha and press Search.

What is the FESCO helpline number?

FESCO's contact page lists 118 and a UAN, 080066554. The head office numbers are 041 9220184 and 041 9220229.

Can I check a FESCO bill without the reference number?

Yes. Choose the Customer ID option on the same form. The online complaint system also finds an account by a registered mobile number.

How do I get a FESCO duplicate bill?

Print the bill the portal shows. It is free and is accepted for payment.

Why does the FESCO portal say my number is invalid?

The box takes digits only, 10 to 14 of them. Remove spaces and dashes and count the digits again.

Where do I apply for a new FESCO connection?

FESCO's homepage links new connections to fesco.enc.com.pk, the ENC system. We opened it and it loaded.

How we verified this

What we checked, where we read it, and what we could not confirm.

Last checked on 28 September 2026. We opened bill.pitc.com.pk/fescobill and read the form: the Reference No and Customer ID options, the 14 character box, the captcha, and the page code that accepts 10 to 14 digits. The helpline 118, the UAN 080066554, the head office phone numbers and address are read on FESCO's contact page at fesco.com.pk and on its older contact page at mis.fesco.com.pk. The eight districts, 5.8 million customers and NEPRA licence are read on the fesco.com.pk homepage, which also links Bill Print, ENC, CCMS and CNIC/Mobile Registration. We opened ccms.pitc.com.pk/complaint, fesco.enc.com.pk and mnr.pitc.com.pk, and all three loaded. We did not enter a live reference number, ring any number, submit the email bill form or make a payment.

About the author

Shahid Anwar, author at Pakistan Era

Senior Writer, Public Services and Technology

Shahid Anwar

Shahid joined us in 2024 as an author. He is a senior contributor to Pakistan's leading technology websites. He writes detailed articles, mostly covering his expertise in the latest tech, mobiles, apps, gadgets, and step-by-step guides. His ideology is to help people understand the latest trends and explain complex methods through very easy-to-understand guides.

TopicsFESCOElectricityBillsFaisalabadPunjab