Sometimes we subscribe to Telenor packages for internet, calls, or SMS, and later realize we no longer need them. In many cases, people keep getting charged daily or weekly because they forget to deactivate the package. That is why knowing the correct method to unsubscribe from Telenor packages is important for both prepaid and postpaid users.
Thankfully, Telenor makes the process simple. Whether you want to deactivate a data bundle, call package, SMS offer, or any other subscription, you can easily do it using either a USSD code or the My Telenor App. Below is a complete guide explaining both methods step by step.
How to Unsubscribe From Telenor Packages Using USSD Code
The easiest and fastest method is through the Telenor USSD code. This method works well for users who do not want to use the mobile app or internet connection.
To unsubscribe from Telenor packages, simply dial:
*345#
After dialing the code, a menu will appear on your screen showing your active subscriptions and package options. From there, you can select the package you want to deactivate and follow the instructions.
This method can be used for:
- Internet packages
- SMS bundles
- Call packages
- Daily, weekly, and monthly offers
- Prepaid and postpaid subscriptions
The process only takes a few seconds and is useful when you want to quickly stop automatic renewals.
How to Unsubscribe Using the My Telenor App
If you prefer managing your subscriptions online, the My Telenor App is another convenient option. The app gives you full control over your active offers and remaining resources.
Open the My Telenor App
First, install and open the My Telenor App on your mobile phone. Then log in to your account. If you are a new user, you can sign up using your Telenor number.
Go to the Account Section
After logging in, open the “Account” section available on the app dashboard. This area contains your account information and active subscriptions.
Select “My Subscription”
Inside the account section, tap on “My Subscription.” Here you will see all currently active packages and offers linked to your number.
Deactivate the Package
Choose the package you want to unsubscribe from and deactivate it directly from the app. Once completed, the package will stop renewing automatically.
This method is especially useful for users who want to monitor multiple subscriptions at once.
Things to Keep in Mind Before Unsubscribing
Before deactivating any Telenor package, it is a good idea to check the expiry date and remaining resources. Sometimes users unsubscribe early and lose unused MBs, SMS, or minutes.
Also, make sure you are deactivating the correct package, especially if you have multiple active subscriptions on your number.
Frequently Asked Questions
You can dial *345# to check and deactivate your active Telenor packages and subscriptions.
Yes, you can use the My Telenor App to deactivate internet bundles, call packages, SMS offers, and other subscriptions.
Yes, the methods mentioned above can be used for both prepaid and postpaid Telenor users.
Yes, the app is free to download and use for managing your Telenor account and subscriptions.
Conclusion
Unsubscribing from Telenor packages is a simple process whether you use the USSD code or the My Telenor App. The offline method using *345# is quick and convenient, while the app gives you more control over your subscriptions and account details. By deactivating unused packages on time, you can avoid unnecessary charges and manage your mobile balance more effectively.
Ali Akhtar is a young and curious voice here at Pakistan Era. He is currently pursuing his A-Levels and has a growing interest in Pakistan’s changing industrial landscape and educational trends. Ali likes to write in a way that helps him explain and explore the world around him. His writing reflects the perspective of the new generation navigating the evolving trends of Pakistan where technology, youth innovation, and shifting opportunities are reshaping the country’s future.
